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Sheehy INFINITI of Chantilly

(714 reviews)
Visit Sheehy INFINITI of Chantilly
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 728-3963 (866) 728-3963
Used (866) 786-8313 (866) 786-8313
Service (866) 778-3726 (866) 778-3726

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy INFINITI of Chantilly from DealerRater.

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INFINITI Sheehy was great!Not pushy, Professional,...

INFINITI Sheehy was great! Not pushy, Professional, Knowledgeable, and helpful! Made the whole car buying process quick easy and safe during the Corona Virus pandemic! Thank you so much Isaiah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Above and beyond the call of "CUSTOMER SERVICE"

The lease on our present 2017 Infiniti was to expire shortly. With the "VIRUS" spreading everywhere, and my wife and I both in our seventies, vehicle shopping in person was out of the question. I contacted Mr. Vanderwall and explained our situation. He sent us a link for the financing paperwork over the internet. Since my wife and I were so very pleased with the previous Infiniti we wanted the exact same 2020 model to lease again. A few days later Mr. Vanderwall delivered our new Infiniti to our residence. We were all clad in "PPE" and paperwork was signed on a work bench in our garage since it was raining. In my opinion, Mr. Vanderwall went above and beyond the call of " Customer Service." THANK YOU MR. VANDERWALL and SHEEHY INFINITI of CHANTILLY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Easy, Great experience

Just purchased I believe my 5th car from these guys, the process is always so easy, straightforward, zero games. They get me in and out in 30 min, with all my paperwork on a zip drive for future reference. I always come back to these guys when I need to swap my cars out. Thanks again guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you for the excellent service.

Sheehy Infiniti of Chantilly has helped us again ! We always have an excellent experience with this great Team, of professionals, very accommodating and trustworthy. Craig Sargent helped us a lot with our car needs, he made Our car buying experience with the least headache. I thank everyone from Sheehy Infiniti of Chantilly for helping us, and making our car buying experience an excellent one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Teresita, thank you so much for sharing your positive feedback about your experience with Craig. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Very professional.

I went in knowing exactly what car I wanted and they helped in every way possible to complete my purchase. They even stayed open late for me. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Smoove, thank you so much for sharing your positive feedback about your experience with Joe. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Outstanding car buying experience

My husband and I are so happy that we stumbled upon this dealership and had the opportunity to work with Chuck Vanderwall and his team. He was very knowledgeable and professional and quoted us the true price of the vehicle over the phone, including taxes and paperwork, so we knew exactly what we'd be getting for our money, something that other dealerships we visited were not so honest about. He was extremely helpful in answering our questions and we could not be happier with our purchase (2013 Toyota RAV4). Marcus Dejesus also worked with us and was similarly professional, helpful, courteous, and transparent. I will definitely be recommending this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jennharvey1, thank you so much for sharing your positive feedback about your experience with Chuck and Marcus. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Chuck Vanderwall sold us a 2019 Lexus GS 460. He was a...

Chuck Vanderwall sold us a 2019 Lexus GS 460. He was a very professional and courteous salesman. Very knowledgeable at his job. I would highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rodm888, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Chuck Vander Wall sold us our second vehicle. He is...

Chuck Vander Wall sold us our second vehicle. He is professional, knows his vehicles and can take what you are looking for and find a vehicle for you. He is awesome and I send anyone looking for a vehicle to go see him. The purchase was fast and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

rresseman, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Excellent Experience Buying a Car

Went to look at a QX50 and a week later bought the car. The whole week we worked with Joe Davison and his team. Mr. Davison was extremely patient with us. He was extremely professional, to the point and absolutely did not pressure us to buy that car. He answered all our questions and concerns, he showed us all the features of the car, let us drive the car a couple of times, compared the competition and elaborated the pros and cons from ownership to service. Working with the dealership and Mr. Davison was truly an experience of buying a luxury car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jojo, thank you so much for sharing your positive feedback about your experience with Joe. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Superior Customer Service

Customer Service is exceptional at Sheehy INFINITI of Chantilly. I just purchased my 3rd new Infiniti from the dealership. Chuck Vanderwall worked with me on my new Q60. He is pleasant, knowledgeable and easy to work with. He helped me look at various options and made sure all my questions were answered. Chuck made the buying process easy. I plan to continue to be a Sheehy Infiniti of Chantilly customer into the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tina, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!