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Sheehy INFINITI of Chantilly

(714 reviews)
Visit Sheehy INFINITI of Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 728-3963 (866) 728-3963
Used (866) 786-8313 (866) 786-8313
Service (866) 778-3726 (866) 778-3726

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy INFINITI of Chantilly from DealerRater.

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I was very satisfied with my visit to the dealership....

I was very satisfied with my visit to the dealership. Isaiah Townsend was very professional and helpful. I would definitely recommend him to future customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Julieokyere, thank you so much for sharing your positive feedback about your experience with Isaiah. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Great experience with Craig Sargent!!

This was my first time purchasing a car on my own, and Craig did an excellent job explaining the options (not to mention maintaining his patience with all of my questions). The customer service at this dealership was great all around!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

NP, thank you so much for sharing your positive feedback about your experience with Craig and Dave. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

First Rate experience for a first time Infinity buyer

I would like to personally thank Craig Sargent for the excellent customer service he provided to us during our buying experience at Sheehy. He made what is normally considered a stressful purchase into a pain-free process. The dealership itself was a pleasant environment and, combined with Craig's easy demeanor and keen ability to listen and engage on an interpersonal level, will bring us back to Sheehy in the future. Thanks again for helping me to buy my wife's birthday gift!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lance.hill, thank you so much for sharing your positive feedback about your experience with Craig. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

My experience with this dealer started over 2 years ago....

My experience with this dealer started over 2 years ago. Chuck’s professionalism was outstanding. He listened to all of my needs and we were able to get me into the vehicle I wanted for the price that I wanted. He worked extremely hard to make sure all my needs were met. I am extremely happy with my 2019 Infiniti Q50! The experience was the most pleasant I have ever had buying a car. I would definitely come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terrancelbranch, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Sheehy INFINITI of ChantillyDec 12, 2019Rhonda "Curtis...

Sheehy INFINITI of Chantilly Dec 12, 2019 Rhonda "Curtis was so helpful with making our latest Infiniti..." Curtis was so helpful with making our latest Infiniti purchase. He followed up with me via email with info I requested, but did not overwhelm me with calls or voicemails. When I was ready, he was there to help and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rhonda, thank you so much for sharing your positive feedback about your experience with Curtis. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

A friend referred me to Sheehy Infiniti. Dennis Dunning,...

A friend referred me to Sheehy Infiniti. Dennis Dunning, sales rep, was very helpful in purchase of my QX60 2020 model. I live near Philadelphia area. Dennis Followed up several times to make sure I have all the information needed. I am very pleased with Sheehy and strongly recommend it for others to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Vinod_Yedidi@yahoo.com, thank you so much for sharing your positive feedback about your experience with Lance and Dennis and Dave. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

My Experience at Sheehly Inffenity Chantilly VA

My sale person was Chuck Vanderwall, he had all the information I needed to make a purchase decision. This was helpful for me to evaluate the car I was interested in and arrive at a decision in a couple of days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

patten.va14, thank you so much for sharing your positive feedback about your experience with Chuck. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Purchased 3rd Infiniti Sedan!

The sales rep (Dennis) was extremely helpful and flexible while I sorted through different options on my purchase of a Q50 vehicle. He worked with the Dealer's management team to provide me with various alternatives regarding purchasing or leasing a new vehicle, or purchasing a certified, pre-owned vehicle (I ultimately chose the pre-owned). This is my 3rd Infiniti sedan, and 2nd from this dealership. I am very satisfied with their sales team and their Service Department, and would recommend it to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tallmanr, thank you so much for sharing your positive feedback about your experience with Lance, George, Dennis and Marcus. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

Basically, I loved them

Curtis Barger was great to work with and made everything easy and convenient, I was 30% going to buy that evening and made me decide 100%. Knowledgeable and helpful, I'll seek him in person for any future business with Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mustafa, thank you so much for sharing your positive feedback about your experience with Curtis. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

I want to thank Craig Sergeant for a excellent experience...

I want to thank Craig Sergeant for a excellent experience buying my first infiniti. Craig was very knowledgeable and even after the sale continue to be helpful and show superior customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Travis, thank you so much for sharing your positive feedback about your experience with Craig. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!