Reviews
New QX30 lease
This is my third Infiniti from this dealership. Even though they changed hands, George Khalil is still as wonderful as always. I traded in my QX50 and with the increased size of the new model, George was able to work with me to put me in the new QX30. Lance Cote took me on a test drive and showed me all the features of the new car and then made sure I was completely comfortable with it before I drove off the lot. George was even able to source the color I wanted from another dealership in the area. It has been my pleasure to work with this dealership for the past 7 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Tracie for the great review!! We appreciate your kind words, and your loyalty!! We hope to see you again soon, and enjoy your new QX30!!
New QX50 lease
Thanks for Mack giving me a good deal on our new Infinity Qx50 lease . Mack was friendly, polite and helpful. And ta car is good.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful rating and review!! Enjoy your new QX50!!
Positive Used Car Purchase Experience
Thanks to Joe Davison for his assistance in my purchase of a 2014 Mercedes. The overall transaction was the most hassle free car buying experience I've had of the 11 vehicles I've purchased since I began driving. I found the vehicle online and was contacted by Christian from internet sales. I went to the dealership, looked over and test drove the vehicle on 2 consecutive days. Even though Joe is an Infiniti Sales consultant, he knew enough about this car to help me make up my mind. BIG thanks to Kylie in Finance for her professionalism and patience (and also to the very friendly receptionist).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review!! We are thrilled to hear about your pleasant experience with us, and are so glad that our entire team was able to help you out!! Enjoy your new Mercedes!!
Never expected to lease an Infiniti but,,,
Last Sunday we drove the QX50 and this Saturday we are coming to pick it up - the vehicle drove incredibly, quiet and luxurious but it was the customer experience that sold me on the lease - I worked in the Hospitality Industry and the customer experience was the most important aspect of gaining customer loyalty, Chuck made sure the entire customer experience was perfect and we can't wait to pick up the vehicle and continue the relationship - Chuck was not only knowledgeable about the vehicle but all aspects of Infiniti which was invaluable - we look forward to working with Chuck throughout our leasing experience and we are confident it will be an even greater experience as we get to know him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Ann for the wonderful review!! We are so glad that Chuck was able to help you out so tremendously, and we hope you enjoy your new QX50!!
Excellent Service
Lance was a pleasure to work with. He was honest, considerate, and professional. Overall, top notch customer service from Lance and the team. I would highly recommend Lance Cote at Sheehy Infiniti of Chantilly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Scott for the wonderful review!! We are thrilled to hear about your positive experience with Lance, and we hope you enjoy your new vehicle!!
1st Infinite - On Cloud Nine !!
Excellent Service from the time we walked into the dealership, Joe got us in and set us up with a test drive, even though he had another customer. Lance stepped in and took excellent care of us, he was AWESOME. He walked us through and made sure we got the best possible deal in our 1st QX80. In all my years in buying a new vehicle this was the best experience. The entire staff from Kylie, George, Joe and Lance - Amazing! We finished after 5 pm on a Sunday and you wouldn't have known they were closed by the service they provided us. Class Act, I Love my new QX80 - better known as Bruce! Thank you for showing us how a excellent dealership should look like!! I am your biggest fan and will send my friends your way! Ralph & Bonita Herndon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mr. & Mrs. Herndon for the great review!! We are thrilled to hear about your awesome experience with our dealership, and are so glad that our entire team was able to help you out!! We hope to see you again soon, and enjoy your new QX80!!!
Lance at Sheehy Provided Rock Star Service!
The salesmen at Sheehy were great to work with. Lance Cote we felt went above and beyond. His responsiveness, knowledge of the vehicle, Purchase vs lease options, and the time he took to walk through the entire vehicle setup with my wife before we left the lot, was a level of service second to none. We will definitely be back in a few years when it's time to trade this one in. He even went the extra mile to put me in touch with an engine expert when I mentioned I was having performance issues with my Mustang. Jim and Joe also stepped up to make sure my time wasn't wasted while I was there despite personal sacrifice with a lost sale (handing it over to Lance) and staying late.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Dean for the wonderful review!! We are thrilled to hear about your awesome experience with our dealership, and are so glad that our entire team was able to help you out!! Enjoy your new Mustang!!!
First Infiniti
This was my first Infiniti purchase and I have to admit, it may not be the last. The staff at the dealership could not have been more friendly. My salesman, Isaiah, especially. He was very patient, informative, and able to answer all of my questions. I never had the feeling that I was wasting his time but rather that he was there for as long as I had questions. As for the 2017 QX60 I purchased? May be too soon to say since I just purchased it 2 days ago but I can tell you that it has met or exceeded all of my expectations on all levels. I look forward to becoming more familiar with my new vehicle even though I am enjoying it already.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review!! We are thrilled that you had such a positive experience with our dealership, and are so glad Isaiah was able to help you out!! We look forward to seeing you again soon, and enjoy your new QX60!!!
Excellent service
Sales person was very helpful and very knowledgeable about the car we purchased. He made the transaction very fast and efficiently as possible which I liked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great rating and review!! We look forward to seeing you again soon, and enjoy your new vehicle!!
I have leased four cars from this dealership
The team is great. I always get treated fairly and Infinitis are wonderful cars. The sales leadership is of high integrity and it shows. Service advisors are always honest and low key. This dealership just delivers a great product Pre and post sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jonathan for the great rating and review!! We appreciate your kind words, and we hope to see you again soon!!