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Acura of Omaha

(320 reviews)
Visit Acura of Omaha
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 12:30pm–5:00pm Closed
New (402) 983-9327 (402) 983-9327
Used (888) 235-1571 (888) 235-1571
Service (402) 296-8215 (402) 296-8215

Reviews

(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is our 2nd Acura MDX, absolutely love it!

This is our 2nd Acura MDX, absolutely love it! Great dealership, great people to work with, especially Jay Kraus! Highly recommend Jay Kraus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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BUY FROM JAY

Bought our second MDX from Jay Kraus a few weeks ago. The entire transaction was seamless and Jay again was very helpful and made it fun to buy a new car. Highly recommend Jay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New RDX purchase

We visited Acura of Omaha in the fall of 2022 to look at an MDX. We decided it wasn’t the right time for a purchase. We recently went back to look at an RDX. We were met by our salesman, Jay Kraus, who somehow remembered us from 6 months ago. We described what we were looking for and Jay found us the exact car we wanted. Jay was a pleasure to work with and also got us the price we wanted for our trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been an Acura of Omaha customer since 1987.

I have been an Acura of Omaha customer since 1987. Jay Krause has been amazing to work with on my last 2 purchases. The first wan a preowned MDX. Recently he helped me through a long process of ordering a new TLX Type S. He was always helpful and extremely knowledgeable, but most of all he was patient and very considerate. Always professional, I would highly recommend Jay and Acura of Omaha.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay Krause is the best!

I love cars, but don’t always enjoy the shopping experience. Acura of Omaha was a wonderful experience. Jay Krause met me at the door & answered all my questions. He is friendly & knowledgeable. He spent a long time customizing my settings & explaining it to me. He even made time for a return refresher on a couple of things. I had the pleasure of working with Mary in Finance & Gary in Service. I have confidence in recommending Jay & Acura of Omaha to anyone needing a vehicle. Looking forward to my Acura journey. Thanks Jay for helping me with my Dream Car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jay Krause was super helpful!

Jay Krause was super helpful! We had been looking for a few weeks and they found just what we wanted and more. We made a purchase in just a few hours and couldn't be happier. We will go back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Acura of Omaha is an exceptional dealership giving top

Acura of Omaha is an exceptional dealership giving top levels of service. Out sales person Jay Kraus was incredible in not only his knowledge of the car but his extensive explanation and demonstration of all th features of the car. No salesman in our over 100 new cars ever explained things so effectively and completely . He even helped understand features in our new 2023 Pilot that he did not even sell . Incredible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Car Salesman

Jay was great! He was helpful and shared lots of information about cars for sale. He walked me through the options and gave me the best deal. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Been a customer for years and would totally recommend

Been a customer for years and would totally recommend Acura of Omaha and Jay Kraus! Fantastic service and customer focused!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jay Was Great to Work With

Jay Kraus was great to work with. He seemed to genuinely care about us and made the process enjoyable. I would definitely recommend him to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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