Reviews
This is our 2nd Acura MDX, absolutely love it!
This is our 2nd Acura MDX, absolutely love it! Great dealership, great people to work with, especially Jay Kraus! Highly recommend Jay Kraus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BUY FROM JAY
Bought our second MDX from Jay Kraus a few weeks ago. The entire transaction was seamless and Jay again was very helpful and made it fun to buy a new car. Highly recommend Jay.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New RDX purchase
We visited Acura of Omaha in the fall of 2022 to look at an MDX. We decided it wasn’t the right time for a purchase. We recently went back to look at an RDX. We were met by our salesman, Jay Kraus, who somehow remembered us from 6 months ago. We described what we were looking for and Jay found us the exact car we wanted. Jay was a pleasure to work with and also got us the price we wanted for our trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been an Acura of Omaha customer since 1987.
I have been an Acura of Omaha customer since 1987. Jay Krause has been amazing to work with on my last 2 purchases. The first wan a preowned MDX. Recently he helped me through a long process of ordering a new TLX Type S. He was always helpful and extremely knowledgeable, but most of all he was patient and very considerate. Always professional, I would highly recommend Jay and Acura of Omaha.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay Krause is the best!
I love cars, but don’t always enjoy the shopping experience. Acura of Omaha was a wonderful experience. Jay Krause met me at the door & answered all my questions. He is friendly & knowledgeable. He spent a long time customizing my settings & explaining it to me. He even made time for a return refresher on a couple of things. I had the pleasure of working with Mary in Finance & Gary in Service. I have confidence in recommending Jay & Acura of Omaha to anyone needing a vehicle. Looking forward to my Acura journey. Thanks Jay for helping me with my Dream Car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay Krause was super helpful!
Jay Krause was super helpful! We had been looking for a few weeks and they found just what we wanted and more. We made a purchase in just a few hours and couldn't be happier. We will go back for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acura of Omaha is an exceptional dealership giving top
Acura of Omaha is an exceptional dealership giving top levels of service. Out sales person Jay Kraus was incredible in not only his knowledge of the car but his extensive explanation and demonstration of all th features of the car. No salesman in our over 100 new cars ever explained things so effectively and completely . He even helped understand features in our new 2023 Pilot that he did not even sell . Incredible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Salesman
Jay was great! He was helpful and shared lots of information about cars for sale. He walked me through the options and gave me the best deal. Highly recommend!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Been a customer for years and would totally recommend
Been a customer for years and would totally recommend Acura of Omaha and Jay Kraus! Fantastic service and customer focused!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay Was Great to Work With
Jay Kraus was great to work with. He seemed to genuinely care about us and made the process enjoyable. I would definitely recommend him to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase