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Crown Motors Holland

(404 reviews)
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–5:30pm 7:30am–5:30pm
Wednesday 9:00am–5:30pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
New (616) 344-2337 (616) 344-2337
Used (616) 344-0014 (616) 344-0014
Service (616) 294-4991 (616) 294-4991

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Motors Holland from DealerRater.

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Confidence in Crown

I am a female who travels solo on long distance treks. I depend on the Crown Service Team for my car maintenance, so that I never have to worry. They have never failed to take care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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jerry g. chew

salesman was very helpful. he answered all my questions and got the auto out right away for a test drive. I would go to him and to crown for future needs,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OUTSTANDING STAFF AT CROWN MOTORS

Leased another car from Crown Motors. Staff out did themselves in seeing my needs met. Jonathon & Marty very helpful through out entire process. THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Problem with car i bought yesterday

I bought a ho nda yesterday problems with air conditioning i bring back to dealer service department they tell me that I'm not smart enough to push button to turn on what type of service manager speaks this way to customers if i spoke to customers this way i would have been fired

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Had great service as always! Oil change.

Always greeted with curtesy and respect. Love the service. I am always treated like I am one of their best and only customers. Thanks for the fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recent buyer

Crown Motor is an exceptional dealership. They are responsive, efficient, and very friendly. The facility is emaculate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Crown Is Regal

Easy in and easier out! Call in for an appointment. Be greeted on the day cheerfully . Only a brief oil change wait and all is ready for checkout to see your car washed and ready to go home - fit for royalty!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your comments, Jane! We are glad to hear about your experience with us. The rating, however, was marked as one star. Could that be a technical error by cars.com?

Excellent dealership

Crown Motors staff was very professional. They did not pressure one into buying a car. They were very fair in their offer. The sales person, Rod, had a pleasant demeanor and was quite knowledgeable about the car of interest. I would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cadillac CTS

Had a wonderful experience buying this car. It was a memorable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Pilot

We enjoyed the buying process without feeling the pressure to buy NOW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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