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Fremont Ford

(935 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(935 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Only place I would go

Very friendly and knowable sales staff. Jonny Rafie made it a pleasure to purchase a beautiful new Mustang. This is the second vehicle this year from Fremont Ford. They also have a great fleet department. Can't recommend them highly enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good sales service

Great customer sales service. Esmeralda did a great job of asking for our needs and wants and delivered. I would recommend her service and also the dealership. Finance Julie was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good

Very good, everyone was very friendly and helpful, I will recommend this dealership to all my friends and family . Again everyone was very helpful I have a blast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Store

Been purchasing all my Fords from this dealership for the past 10+ years and they have always delivered the best service and value. My salesmen Ahmad has always been very professional and provides the highest level of service and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service like a family.

Friendly people, very kind. They did a good job . The moment when I ask for a quenstions, they answered, very profecional,totally great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice salesperson

The salesperson was very nice to introduce me all the detail spec. of new cars. And offered me a very reasonable price at that day. It’s a very good experience to visit the dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for this feedback, Jerry! We are happy to hear that you had a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Made the Sale Very Easy

Great friendly staff ,had great sales team,special thanks the Roberto salesman was warm friendly and patient with us.We haven't bought a car for 15 years so was a leaning about new things and he had great 👍customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant, professional.

Excellent team! From the guy who showed me the car, to the manager, and finishing with the financial guy, all were very professional, willing to help as much as possible. Its a lease! In three years I will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honda Civic

I found a Honda Civic online on a Saturday and requested information. Rob Arsdale reached out to me very quick and he was very considerate of my time. He didn’t make me feel rushed to come to see the car. When I called him on Monday, July 1st he was very accommodating and let me come see the car. I was not planning on buying the car that day, however, he made it very easy. This was my first time buying a car on my own and I was nervous. He was very kind, explained everything to me, answered all my questions honestly. Rob and Yama even went as far as helping me with insurance because I did not bring my proof with me. They were very patient, found me new insurance that was lower than what I had been paying. The only “flaw” I can honestly think of is, I ended up paying the listing price on the car and my down payment was $1000 more than I intended to put down. But I did go alone, I have no negotiation skills when it comes to cars so that was kind of a loss on my end & my own fault. The only thing I would change about my experience is I would’ve went with someone who knew about cars and negotiations. But again, I accept that as a fault of my own. Aside from all that, I really appreciate how Rob worked with me. I don’t feel like I got cheated or got tricked into buying the car. I really wanted another Honda Civic and that’s what I got. I also really wanted a Honda Civic coupe with tinted windows, that’s exactly what I got. I’m very satisfied with my car. If I ever need/want a new car I would definitely start with Fremont Ford and specifically ask for Rob & Yama because they made me feel very comfortable & they were super considerate. I would invite them both to my family BBQ’s if that wasn’t a weird thing to do lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thumbs-up on Larry @ Fremont Ford

Larry was terrific to work with - very professional and customer oriented. He kept us updated and did what he said he would do for the agreed upon price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.