Reviews
Good ok
To who it may concern My experience buying my GMC sierra was not too good I had to go back four time to get the paper work done right.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Juan. We always strive to provide excellent service with a professional and caring staff here at our location. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one.
Didn't get my title for 18 months
Didn't get my title for 18 months If you consider to do business with this dealer, don't! Stop thinking about it and run far away. 1). I purchased a certified pre-own car in Fremont Ford, but I didn't get my title until 18 months later. I went to Fremont Ford many times but they couldn't give me a solution. The managers were mean. They treated me like I wanted to steal something from them. You don't want this to happen to you even if there is only a 10% chance. 2). I spent thousands of dollars on repairing this car's break, battery, and air conditioner. This car was a "certified" car. I thought that certified meant trust-worthy. Doing business with this dealership proved me wrong. 3). I bought an extended warranty worth $3000 for 7 years maintenance. I canceled it because I could not take any more on repairing this car. The finance manager said that I would get the majority of my money back since it was fewer than 2 years. They only returned me $1400. Clearly they knew how to do the math. Don't buy extended warranty even if you can take the risk buying a car without title.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
I purchased a brand new Ford Mustang Eco boost, the experience was fantastic they got me a great deal and bargained for my behalf for a great rate and great price I am likely to come here again for more vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fazeel, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you.
Great Service
Peter was awesome and very helpful. I didn't have to wait much and I got back my car real quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take our reviews seriously and are delighted to hear about your visit. If you ever need help, just give us a call.
Smooth Experience!
Came here for the very first time for my fiesta's servicing on a weekend. Met Derek at Servicing center and he was a true gentleman. He gave an estimate about an hour and a half to get the servicing done and car was ready before that. Definitely recommend this place. Thank you Fremont Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean, Fast, nice waiting lounge with Starbucks
My vehicle was in for its scheduled maintenance and the staff was on top of its history, current status, and took care of it quickly. The free coffee and nice lounge also helps a lot. I have several vehicles I service at Fremont Ford and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service manager was very helpful. I called in that Morning. Discussed my car problems. Was very helpful in listening. My car was towed to dealership. Service was started in reasonable time. I was there from about 10 am to 4 pm. Waiting in waiting room. Service manager kept me informed of the progress of my repairs. I have a 2014 Ford Escape purchased at Fremont Ford. I like the service here,that's why I come here from Oakland.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Great Service
My experience at Fremont Ford was great. Great staff, Zee Alton was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Ariel! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
Good stuff
Fiesta ST. Service was good. Car is running great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Drive safe, and we'll see you on the road.
Truck service
Fremont Ford has bent over backwards for me. I can't see using anyone else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase