Reviews
Write a reviewGreat Service and Facilities
My 2013 Fusion Hybrid was at the end of the 36000 mile warranty so I brought it in for a regular maintenance and to address several re-calls. The team was surprised that I was going to wait at the dealership and work remotely while they performed what the estimated would be around 7 hours of work. The facilities allowed me to work effectively throughout the day and to my great surprise the work was completed on time and with a smile. Great Job Ford team!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walk in No problem
I went on Saturday without any appointment taking a chance if they can do oil change for my car and YES, they accomodate me and they are so nice... I will definitely recommend Fremont Ford for service even your car is not a Ford one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! We appreciate your positive review!
Software Engineer
I like the service at Fremont Ford. 1. Making appointment is easy and fast 2. waiting time is acceptiable 3. staff is helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jiao, thank you for sharing your recent experience at Fremont Ford. The staff at Fremont Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great services
The service is excellent and friendly. I would definitely recommand Fremont Ford for my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Sruthi. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great serivce
Great service! aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very easy to deal with.
Moe was very helpful with our service needs. We have been having our F150 serviced here since we purchased it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. The staff at Fremont Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great Service
Great service to my car and stuff was friendly towards me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Feel free to stop by if you need any assistance in the future!
Fixing the issues with tire
All the aspects of the service was handled well. The service manager was very knowledgeable and helpful. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service advisor.
The service advisor was very helpful and answer all my questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
Oil change was done while I wait. 1 1/2 hours. Very smooth
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase