Reviews
A+ Service
Service was completed at the Express Service Center by an appointment with Nick Julian. We come back to Nick with each & every service/repair we have performed by MJ Hickory Toyota because of the consistency of excellent customer service. He always makes sure the job is done right the first time & in an efficient manner. If we ever have an issue we can count on Nick to make it right. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasantly Surprised!
My 2017 Toyota Tacoma was recalled for a repair which would take several hours to complete. I live in Greensboro, NC. I arrived at the service center around 7:45 a.m. on a Friday. I planned on waiting on the repair. Tabitha offered to give me a rental for the weekend and have my Tacoma delivered to me at my office in Greensboro the following Monday. I got my rental and was back home in Greensboro by 9:45 a.m. Then, on Monday, my truck was delivered to me before 10:00 a.m. We made the switch and all was right with the world! I bought the truck in September 2016 and it was the easiest car-buying experience I've ever had. Thanks to Tabitha and the rest of the team for your awesome customer service. I'll be traveling to your dealership for all of my service needs. It's worth the trip just to be treated right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great 15K Service Visit
Prompt and courteous attention, cooked to order delicious breakfast at the cafe, and my Highlander was ready on time as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
15000 Miles service
Went for oil change and tire rotation needed tires after only 15000 miles and got them under warranty great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brandon and the service was AWESOME!!
Came in for oil change and service. Was met by Brandon who was awesome. His professionalism and customer service was outstanding. They all do a great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at Mike Johnson's
Great work as always, we have all our vehicles inspected and serviced with Mike Johnson's Hickory, I even have my motorcycle inspected there, I highly recommend getting your car serviced here, very professional, I personally contact Brandon sigmon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Service of Tacoma
Good service and help by customer service representative. I have all my vehicles serviced at Mike Johnson Hickory Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
R Johnson
Wait time was great. Love the waiting area. Stacy Thomas was wonderful as always.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BC from Sherrills Ford
I was in for a routine service. As always, personnel were courteous, professional and prompt. Excellent waiting area too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
30K mile service
I'm so impressed by this service department. I was greeted upon arrival and prompted checked. My car was serviced within the expected time and I was on my way back to work. Thank you!! Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase