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Norm Reeves Honda Superstore Cerritos

(11,661 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Reviews

(11,661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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Excellent service

Excellent service by billy acebronI went to buy a new Honda Accord 2019 for my wife and the give me a good price for a brand new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and we appreciate your feedback! We're happy to hear your experience at our dealership was excellent! We hope you are loving your new 2019 Honda Accord, Jamie!

Awesome Customer Service!

I was referred to Darrell by a friend. I'm so happy that I was referred to him. I had done my research and knew exactly the car and price I wanted. I didn't want to have to deal with the hassle of spending long hours at a dealership. Darrell made the whole car buying experience so fast and easy from the first phone conversation we had. He was able to get us both the price and car we wanted. Darrell is easy going and made this whole experience awesome! We were able to leave the dealership within a short time with our new 2019 Honda Accord! I would definitely recommend him to family and friends. Needless to say we are so happy with our new car! Thank you Darrell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and great review! We hope you are loving your new 2019 Honda Accord!

New Honda Accord Purchase

Shawn Shahnawaz is a wonderful person. He understands the customer needs and their situation and guides them appropriately with the options. He spend enough quality time to understand the customers. His primary goal is to make the customer happy. We will go out of his way to get the deal close.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and great review, Rj! We hope you are loving your new car!

Excelente

Jerry Gonzalez es una persona muy profesional en ventas, estoy muy contento de hacer la compra de mi Honda Civic con el .y los recomiendo 100%.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star rating and positive review!

2019 accord purchase

I came in to get a purchase order for a car to give back to my credit union. Kim Kelly Lujan was so nice, helpful and easy to deal with that I left with a brand new car within 2 hours. I recommend working with Kim because there’s no pressure and she makes you feel like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and we appreciate your feedback! We really appreciate the 5 stars and awesome review!

2019 Honda Passport

Grenada is the absolute best! 2nd car purchased with her and would buy every new car from her. Sitting at the beach in our new car. Enjoying this beautiful California day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating, Lauren! This is a great picture!

So fast!

I would definitely recommend this dealership to anyone! So quick and easy, Jerry got us out of the dealership in minutes with a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear your experience at our dealership was a great one, Andrea! Thank you for the 5 stars and awesome review!

Can't say no to Christy, she is the best!!!

Came here just to drive test the Pilot but Christy is very good, friendly, efficient and knowledgeable so I end up going home with my new Pilot, love it. At top of it she is off that day but the EFFORT to come to her work to meet and see. You're keep up the good and hard work, I admire you. Thanks, Minnie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to give us a 5 star rating and positive review!

Great time

They have good customer service they unlike how they really want to help you get it to the car that tlyou want for a good price I would love to come back and get another car one day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

This is a great picture! Thank you for the 5 stars and positive review!

Knowledgeable and patient sales manager

I dealt with Christy N. from initial vehicle inquiry to closing the sale. She has thorough knowledge and patience in handling all my technical and financial questions about the vehicle and the transaction. Keep it up, Christy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to give us a 5 star rating and positive review!