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Norm Reeves Honda Superstore Cerritos

(11,462 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Reviews

(11,462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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CRV Buyer

Jose Bolivar was awesome! He is so professional. I’m glad that he helped us out with the purchase of our first CRV. He was polite from beginning to end. I definitely recommend you see Jose when citing Norm Reeves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating!

Awesome Experience & Great Staff!

I had an amazing experience working with the staff of this dealership. They were so friendly and easy going, they weren't pushy at all. They accommodated me at every turn of the process. I could not ask for anything more. They were so helpful, honest, transparent, and fair. I would definitely go back to this dealership to get another car & definitely would recommend this place to friends and family. Easy Process, Great Pricing, & Great People. They took a process which is usually very stressful and made it such an easy one, I appreciated their efforts and time so very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear your experience with us was a great one! Thanks for sharing this!

We has a GREAT buying experience

I had been looking for a Honda Accord with a manual transmission and knew specifically what car I wanted. I had not much success finding that specific car until i met Mazen Abdeh in the driveway on a trip to Norm Reeves to enquire about finding just the car I wanted. He invited my wife and I inside and said he would look for what I wanted. After watching him search, he came to us with an option to get a 2018 version of just the car I wanted. We did a great deal, and working with Mazen as a car salesman was kinda fun - not what you normally feel after buying a car All in all it was about as perfect a car buying experience as I could have hoped for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate this great feedback and 5 star- rating, JCC! Congrats on your Honda Accord!

GREAT ALL AROUND

Thank for for taking care of our active duty USMC son. You are all GREAT!!! Our son is on a tight budget & limited time here before he returned to base. We appreciated you valuing our time. You gave us a great deal & provided excellent customer service. Christy you are AMAZING!!!!! I will recommend you to family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating and positive review! We appreciate you sharing this great picture too!

Great experience

Made it easy and answered all my questions 5 stars. Would recommend I will be back when my lease is up thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and great review, Christopher!

Sussana is the best!

She was very helpful and made me feel comfortable. Also Jeff was very informative and through with the process of buying my car. I am very happy with this transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5 star- rating and awesome feedback, Xiomi!

Thank you for the assistance!

Susanna was very helpful during our shopping experience. She provided exceptional customer service, high level of professionalism, and was very efficient. Thank you again! You are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review and 5 star- rating, Autum!

Awesome deal and friendly service 👍

Sales Brian Chen is a knowledgeable, humble, & efficient individual.. This’s second vehicle I purchased from him since 2017. Will definitely recommend him to anyone 👍.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback about your recent experience at our dealership and 5-star rating!

Eexcellent Internet Price.

Easy one and two email exchange on price on a Civic LX Coupe. Came in for a test drive on the car that I had a eye on. Paper work easy. Excellent customer support provided by Tom Mac. Transaction was hassle free. The new car buy with Tom was the best I ever experience. Thanks Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and we appreciate your feedback, Andy!

Sonny Wu - Honda Sales

I highly recommend Sonny Wu at Honda Cerritos! My family and I have been going to him for many years and he has never done us wrong. He is the most honest and truthful salesman our entire family has ever encountered. He has always given us the BEST service. We are a Happy Honda Family because of Sonny Wu! Sincerely, The Cook Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating and positive review!