Reviews
New Car Purchase
Great experience purchasing my CX5. Sales rep flexible and easy to work with. As with anything else we need to be clear and decisive about our goals but great team to work with. Would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
AMAZING!!!!
Let me just start of by saying that Jacob Graham made my first car buying experience absolutely wonderful!! His salesmanship was fantastic, he was genuine, professional and just overall great!! I went in not knowing what I really wanted, and Jacob made sure to put me in the perfect car at a great price!! I also loved the fact that the manager came by to introduce himself, as well as congratulate me on getting my first car. I will definitely be recommending Nelson Mazda to my friends and family!!! Keep up the amazing work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
My family and I had a great experience at Nelson Mazda. Friendly people and great sales rep Patrick!! This is the reason why we come back to get another Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
They have amazing customer service. They will do anything and ask anyone they can to get you what you want. They are decent with there time as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Best Car-Buying Experience Ever!
Jeff Lewis has sold a number of cars to my friends, so I asked for him. He is an honest gentleman with 28 years experience, who set the pleasant experience in motion. I got an amazing price on a clean, well-maintained used car, and a great trade-in. Jared in the Finance Dept. shopped until he found us a super low interest rate, due to our high credit score. We were both commenting on what a great, enjoyable experience we had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New 2016 Mazda CX-5
Traveled 2 1/2 hours to purchase. Nelson located the exact vehicle I wanted to make the deal. Best power train warranty around, lifetime at no extra charge helped us make the decision and they worked with us on the price. I compared prices at multiple dealerships across multiple states and Nelson beat all but one. They was only a $100-200 dollars difference. The free lifetime power train warranty was worth the difference to us. The paperwork took longer than expected when I picked up the vehicle but Joel was great. No complaints on the sales end. The finance guy was a different story. He was a nice guy but had the interest rate incorrect, felt pressured even though he claimed to not be that guy to sell you something you don't want or need. My caution to you is pay close attention to the paperwork. They want to slide things in on their sales pitch and show you how they have your monthly payment where you need it. Although the payment is important, make sure you know what you will end up paying for the total purchase before you sign. I will say he made it right by correcting the interest rate and in the end, I walked out the door exactly as I intended.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
2008 Mazda Miata
Excellent buying experience. Visit Adrian! Down to earth and helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Miata
Our Sales Consultant, Sue Sutka, was very knowledgeable and fun to work with. You can tell that she enjoys her job and working with people. Thank you, Sue, for making this a fun purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nelson Mazda new car purchase
Our sales consultant, Sue Sutka, was extremely helpful. We enjoyed working her very much. You can tell that she enjoys her job and working with people.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
10/10 would recommend
The sales rep, Patrick Evans, was not only well informed, articulate, and approachable, but he was also a very funny and likable guy. During our test drive, he helped us explore the many features of the car, rather than just letting us figure it out ourselves. Patrick, unlike reps at many other dealerships, was not pushy but instead was pragmatic and understanding of our situation. I did end up purchasing a vehicle, and Patrick was just as friendly when I returned for the free car wash coupon as the first time we met. Overall, I had a wonderful experience at Nelson Mazda and would highly recommend to a friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase