Nelson Mazda Tulsa

Loved your free water, coffee, and root beer. Everyone was so friendly, courteous, and helpful. Jacob Graham explained everything carefully and efficiently and was very kind. He made the experience very pleasant. I definitely would recommend Nelson and Jacob.

Sue my salesperson was excellent. She was very helpful and made the process very easy. No high pressure and very fair pricing. Finance process was also great. They made me aware of all the extras but did not pressure me to purchase. Very happy with my new CX-5.

I've been in Tulsa for almost three years and I just bought a second car from Nelson Mazda. I bought my first one(CX-5) from Dean back in 2014, and I just traded it in with Sue to get a CX-3. I love everything about Nelson Mazda. The entire buying experience is amazing. The staff is super friendly and make you feel like family. I'd definitely recommend Nelson to anyone looking to buy a car.

Purchased 2015 during a close out sale attempted to purchase in my area. The out the door price was higher than Nelson's. Plus my wife wanted a red one which our local dealer could not provide. After talking to their "internet manager" and arriving at a "out the door price" when we got over there( 150 miles from home everything went according to their word. Then they said that if we financed it thru Mazda's financing they would pay up to $1000 toward the first two payments, $500 each with us paying the difference with no early pay off penalties. Also they gave us a "life time" power train warranty. The last two items we were not aware of until we were completing the paper work. I was very pleased with the entire process.

We recently purchased a new Mazda 6 Grand Touring, what a nice car! The Nelson Mazda sales person, Misti Parsley really did a fine job, she never pressured us, just showed us all the features and helped us get familiar with the new technology. We had a great experience.

This was my first time buying a car and it went extremely smooth. I was sold on the car I chose because of the smooth ride, attractive looks, and customer service. I didn't feel any unwanted or unnecessary pressure and was able to buy a car at my own pace, instead of being rushed. Joel Taylor from Nelson Mazda did an excellent job keeping me informed every step of the way. When I had specific requests for items that I was looking for, Nelson Mazda met those requests exactly and helped me find the exact color, model, and interior I described. Overall it was a great experience and I would definitely buy another car from here.

Found a vehicle that I liked here, needless to say it was overpriced a few thousand. Tried to talk them down to a similar vehicle that I found in the OKc area Mazda dealership that was newer with less miles. Was told that there prices were the lowest on the Internet, which I thought was funny because I had it pulled up on my phone and even showed the salesman. He said they must lose money on all of their vehicles because they are priced so low. Not true, my truecar gave me exactly what it was worth and that's what I offered them. They declined so I went to OKc and purchased a fantastic vehicle with no hassle. On a separate note, the service center is excellent. Finally, they will tell you they are a Christian dealership over and over. I don't know if this was a selling point but it was very frustrating.

I want to share my experience regarding Auto Trader, the on-line offer process and Nelson Mazada in Tulsa. I had my vehicle for sale on Auto Trader for several months, as the ad was about to close I resorted to the "on-line" offer promoted by Auto Trader. I received offers to purchase my vehicle from three dealers, (same price), one of offers was from Nelson Mazada in Tulsa. After confirming that the offer was good with the on-line staff I took my vehicle to Nelson. My initial visit was not productive, the offer was much lower than what I had been quoted on-line, granted that's a "sight unseen" offer. After several days of negotiating with Tom we came to an agreement. Although the price was not what I hoped for in the end it was fair. I appreciate Tom working with me.

There for a purchase of a new CX-5 with wife. Not my first time purchasing new and had done research over fair price and options desired. The process was fine/friendly until price negotiations started. My first offer was described as "insulting" (despite being around $250 from the "truecar/CR" fair price) and they played hardball the whole way. About 20 minutes after I put down my highest acceptable offer, which they rejected, we decided to leave. Suddenly they wanted my previous offer. Too late. Everything from negotiation on was very much "old-school stealership" playbook. Pressure and hard-ball pushing...loved the "fees" line in the proposal...salesperson couldn't explain what that was for (not to be confused with documentation fee, etc). Alternated regularly between sales person and his "manager". Thankfully we walked out and purchased out-of-town (In Norman, OK) the exact vehicle we wanted at much better price. Our "Out-the-door" price was $1000 less (including the extended warranty!) than the best that Nelson Mazda would work with. Never again. Go elsewhere....the Mazda place in Norman, OK was much, much better.

My wife Kim and I stopped by on Saturday afternoon to just look at a Truck that I had seen on the Internet and we were met by a very friendly salesperson named Michael and went for a test drive. He was very friendly and courteous, when we returned to the dealership other staff and sales manger wanted to know if we need anything i.e. water or soda or coffee. I told Michael if the numbers come out right He sold truck. We will definitely buy another vehicle from them in the future and recommend them to all our friends and neighbors that will be looking for a vehicle to buy. Lonnie Blackwell.