Reviews
I was pleased by my vehicle purchase here! I would give...
I was pleased by my vehicle purchase here! I would give them 100 stars!! Exceed my expectations and the dealership is super friendly! Best Volkswagen here in Iowa!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
I had the opportunity to sale my car with another...
I had the opportunity to sale my car with another dealership, but my salesperson Alex, worked it out with your finance guy, and I was able to trade it in with them. I love my new lease! Thank you so much. You are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with him to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
Responsive and professional. We bought out our lease on...
Responsive and professional. We bought out our lease on our 2018 VW Tiguan. The whole process took less than an hour. Everyone was great. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
Very good communications , quality employees and above...
Very good communications , quality employees and above average service. This store and employees should be a model for all car dealers.I will continue to spread the good word about this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing, Doug, your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
I am very happy with the results from the service...
I am very happy with the results from the service department. They fix the problem and got my car back to me. Kevin kept me updated At all times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin and our team here at Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
Great Car and Service!
Had a great experience with Alex at Lithia Volkswagen. He was friendly and responsive and worked with us to get the right car and deal. And Dwayne was awesome too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We are so glad that Alex and Dwayne had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
The service is good, but every time I bring my car in for...
The service is good, but every time I bring my car in for service they forget to put the caps on my tires, which shouldn’t happen. I reminded this time, they should be more cautious and careful with my car. I expect it to be the same way as I brought it in, not caps missing on my tires.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We apologize for not remembering to put the caps on your tires. We will do better. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
Had a great experience with Alex at Lithia Volkswagen. He...
Had a great experience with Alex at Lithia Volkswagen. He was friendly and responsive and worked with us to get the right car and deal. And Dwayne was awesome too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this fabulous, five-star review! We're glad to hear that you had a great experience with both Alex and Dwayne. We appreciate your business here at Lithia Volkswagen of Des Moines. We look forward to helping you with any questions or future vehicle needs. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
The process of buying a vehicle with this dealership was...
The process of buying a vehicle with this dealership was pretty easy. I was pretty delighted with my experience with them. The buying process took me a total of three hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com
Great service and excellent workers! They are there for...
Great service and excellent workers! They are there for you! Always helpful and care for you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com