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Speedway Chevrolet

(212 reviews)

Reviews

(212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speedway Chevrolet from DealerRater.

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Excellent Service Department

Scott in the service department rocks, he gets it done as fast as he can and he makes sure you’re happy with the service! Speedway is a great place to get work done on your truck or car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Trace, we're happy you found our staff to be so supportive during your experience here at Speedway Chevrolet, LLC. If you have any further questions, please give us a call. We're always happy to help!

Great staff.

Great staff. Friendly and knowledgeable. I'll keep going here as long as that continues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tom was an excellent people person while showing us

Tom was an excellent people person while showing us vehicles today. We were pleased with the selection of cars he shared and his knowledge about them. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Definitely Recommend!

Everyone was so friendly and helpful. They gave us great information and helped us find the perfect car that also fit our budget. We definitely would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Great used car experience!

Great experience all around here buying a used car! Tagged a car for price updates and they reached out to me that day to see if we could work something out. Met me in the middle on the used car price, gave a more than fair price on my trade, and let me have a week to get more liquid cash to complete buying the car outright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Great Customer Experiences

I’ve been going to Speedway/Lee Johnson Chevrolet in Monroe for 20+ years. I live in Shoreline but make the trek to Monroe for the excellent service both I and my vehicles receive. From the time I make the appointment to when I’m driving off the lot after the appointment, the team addresses any and all concerns and clearly communicates what’s been done or what needs attention. Now that my daughter has her own car, they’re the team I trust to ensure her car is running its best. Last, I truly appreciate the how I’m treated by the team, especially Scott - it’s like spending time with friends who happen to be automotive experts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brad, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

Terrible Service

Scott the service writer is a good person to deal with. The service that they do is terrible. They changed my oil and when I got home, I had a 6" + spot on the driveway of my brand-new home. Otherwise, the driveway is pristine. They put the wrong airpressuer in all of the tires. So far off was it that the TPMS came on showing low pressure & thats with one sensor out.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ron, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (360) 794-1155 to discuss your concerns, as your satisfaction is of utmost importance to us.

Scott in service is the best service representative I've

Scott in service is the best service representative I've dealt with. Informative, professional, polite, and always helpful. Cannot say enough good things about him or the service I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I came in recently to have my regular oil change service

I came in recently to have my regular oil change service on my 2015 Corvette and there was some confusion on my part as to what a battery check entailed. Scott Aaenson the service rep gave me the benefit of the doubt on the expense and and I only paid for the oil service. Speedway will continue to perform all the service needs for my car in the future and I won’t hesitate to recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Buying a new car is like going to the Dentist. Not...

Buying a new car is like going to the Dentist. Not something I look forward to. My experience at Speedway Chevrolet in Monroe changed my opinion. They get a rating of “10” in all parts of the transaction. My salesman, Anthony, was exceptional. He was professional, knowledgeable and diligent in making sure I was satisfied. The Sales Manager, Justin Nelson went well above his responsibility to make sure I was happy and that his salesman had the support he needed. He did all this even though we faced obstacles. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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