Reviews
We have been customers for 10 years and have nothing but
We have been customers for 10 years and have nothing but 5 star service I have visited other Mercedes dealerships and Mercedes of Georgetown is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hayden Dozier was our consultant and was very helpful
Hayden Dozier was our consultant and was very helpful with the service we needed and explained everything that would be done and kept us informed while we were there. He gave us the military discount and informed us that our Metris can be picked up and delivered for repairs and returned to us. We will certainly use this service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am a regular customer and every time I come back to the
I am a regular customer and every time I come back to the dealership it is a great experience I feel welcome and the customer service from the personnel especially from my advisor who has helped me several times “Jay”. On my last visit the expected date of to complete the repairs for my vehicle were exceeded which help me a lot!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Francisco, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service personnel go above and beyond to deliver quality
Service personnel go above and beyond to deliver quality customer service. Have been a satisfied customer for over twenty years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Until the next time we meet, take care!
Worse service since I have been going there since 2013.
Worse service since I have been going there since 2013. Poor communication between the technicians and service representatives no follow up on vehicle status or when it be completed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mercedes Bens of Georgetown is an amazing dealership with
Mercedes Bens of Georgetown is an amazing dealership with extremely helpful, knowledgeable and thoughtful staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Until the next time we meet, take care!
Great and fast customer service, was too nice to give me
Great and fast customer service, was too nice to give me a loaner and work on my issue fast, up to date with the steps
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent customer service provided on multiple issues
Excellent customer service provided on multiple issues with the car. Drew M was very courteous and explained service options that could be availed at a discounted price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you have any further questions, please give us a call. We're always happy to help!
Kayle, is quick and easy to get ahold of, very responsive
Kayle, is quick and easy to get ahold of, very responsive and accommodating to my needs. Was able to get a loaning vehicle same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Kayle. Please don't hesitate to reach out to us if there's anything more we can do!
Felt welcomed and appreciated.
Felt welcomed and appreciated. Didn’t feel forgotten while waiting for the financial write up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.