Norm Reeves Honda Superstore - West Covina

Terrence Espiritu worked with us through the internet sales and responded to all questions and concerns and was very helpful with the sale of this new vehicle. With the current health threats, we wanted to keep social distance and did not want to come into the dealship. Erick Reyes delivered the new 2019 CRV-EX to our home in Riverside and was did a great job helping us complete the required sales contracts and fully explained all of the new controls for this new CRV which was very helpful.

I got the perfect car for me. The salesperson, Mr. Mesquita, listened to my needs and knew exactly what I would like. I was extremely happy with the care and experience I received. I would definitely recommend as a great experience in the sometimes very difficult world of buying cars.

My service experience was how it is supposed to be. Professional, Timely, & Efficient. Me and my car are always taken care of. Most importantly the communication of how much things will cost is also what I like.

I would recommend this dealership for most services. Whe i started pricing what i needed done i talked to 3 different people and got 3 different prices. It made me feel like i couldnt trust your dealership. All things considered i ended up going with you but it felt like pulling teeth to get prices.

Very good service. Quick, polite and welcoming. Car was brought in for routine maintenance service with some possible minor repair work(drivers side window) . They fixed everything within an hour.

I had one of the best car buying experience to date at Norm Reeves Honda. The price was right, the service was amazing, an the transaction was easy. I’ve had some of the best service around the world. David Ochoa was among the best in that regard. He was calm, HONEST, an straight forward the entire transaction. To be honest I had no interest in spending time at a dealership to get this transaction done, with the recent events going on in the world. I needed to come down for a couple of hours to wrap up the deal, David is the only reason I felt at ease the entire way. He’s a first class guy, an Norm Reeves Honda seems to be a first class dealership.Happy customer here. Definitely be back when I’m ready for a new car again. If you need straight forward pricing, an honesty/integrity the whole way. Go see David Ochoa the internet Sales manager at Norm Reeves.

From front door to car door the staff was great in handling our needs . They made whole experience very informative and clear on everything I asked .

Brandon gave excellent customer service and was very professional best experience I’ve had at this dealer and will be back to get service again

Carlos went above and beyond during the process. I’m so happy with my new Honda Civic. Thank you so much! Definitely recommend working with Carlos.

My service department person Gabriela domingos was great she was very knowledgeable very smart courteous and I had a great experience love to see her again