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Team One Hyundai of Gadsden

(232 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 12:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (855) 221-6427 (855) 221-6427
Used (855) 221-8736 (855) 221-8736
Service (855) 357-9167 (855) 357-9167

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team One Hyundai of Gadsden from DealerRater.

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Very happy with my experience with Team One Hyundai

Very happy with my experience with Team One Hyundai especially Jeffrey Who has helped me with last 3 vehicles I have bought. They go above and beyond to please you and get you just what you need and want I would encourage anyone looking to go by and talk to Jeffrey and the staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service!

Excellent service! Staff were knowledgeable and polite. Work was completed in a very timely manor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Great Experience

Thank you, Hyundai of Gadsden for a wonderful buying experience. From beginning to end, it has been a very enjoyable transaction. I live in Columbus Ohio, and had been searching for a vehicle at various car sites on the web. I found a vehicle of interest that happen to be at your location in Rainbow City, Alabama, and put in a request for information and received a call from Mr. Draper. From his first hello and throughout our many conversations, I could tell that he was a good person to do business with. I never purchased a vehicle online from another state and had my misgivings about doing so, especially after dealing with some other dealers with unfavorable results. Mr. Draper was patient and understanding and went above and beyond the call of duty to provide all of the information I requested about their car. The company was fair and easy to do business with, also. They were honest and transparent, made me a sweet offer, and made me feel comfortable about purchasing the vehicle that I chose from them. I highly recommend anyone and everyone to do business with these guys. They are very nice people and they treated me so kindly and they were so honest. Thank you, guys! Thank you Team One of Gadsden.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional and Personable Service

•Customer service both professional and personal. •Attentive and generous recall service •Excellent communication through email and text •Detailed summary of service performed with recommendations to keep the car in good working condition, extending the life of the vehicle •Courtesy reminders of appointments •Waiting area has free snacks and drinks •Managers occasionally visit those in the waiting room to ensure best possible service is offered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy and Satisfied with the Team Hyundai Service

My friend Jeffrey is a gentleman and willing to help me find a vehicle that suits my needs. I have bought several cars from him and the Hyundai dealership works with me on price where we are both satisfied. Everyone there greets you and hospital; even offers you water especially on a hot day. I can say to all who want a positive experience go to Team Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A good car buying experience!

Dennis was a great salesman. He explained everything about the Hyundai Santa Fe that we were looking at. He took his time with us. Then we met Justin Cheatwood. He was very helpful with the finance end. They listened to what we wanted and worked with us. As far a car buying experience this was the easiest ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The team felt like family! So grateful for each !

I had not planned to purchase a vehicle but wanted to begin a search for one. This team were so awesome and helpful! Mike, Todd and Justin were very kind and helpful to my daughter and me! I felt like they were family before I left the dealership with my new vehicle. Best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Perfect Experience

First of all I am a widow. And I have 3 grandchildren. So taking the leap to even go and look scared me to death. When I got out of my car I was greeted by Jeff Draper and then Alex Hudson after speaking with them they recommend a couple of cars. Showed them to me... let me drive them and explained to me the benefits of each one. After picking a favorite!! At that time they begin to started with the paper work and explained things as we went. Then I met Justin Cheatwood and Todd Thomas all 4 of these gentlemen made this experience awesome!! I am telling everyone about my experience it was excellent. I will recommend them to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome team….

I would definitely recommend Team One Hyundai dealership to anyone. My salesman, Dennis, was not pushy and actually listened to what I wanted in a vehicle. He and the finance team worked hard to gain my trust and went the extra mile to make sure I received the best deal possible. I appreciate their hard work and honesty through the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will definitely go back to them.

Awesome service, all staff were so kind and helpful. I didn’t have to wait long at all. Dealership was very clean! Would recommend them to anyone! Thank-you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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