Reviews
Great Service
Marty my sales associate was amazing and helped me figure out what I needed and what I could afford, which is extremely great since I just graduated from college. Having someone you can trust that is going to give you good and honest advice helps make the car purchasing experience less of a stressful event.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales and finance person, very helpful
Our sales person, Austin Parks, actually listened to what our needs were. He was very helpful in finding the vehicle that would work for us. This is our second purchase at your location and I will definitely recommend Austin Parks to everyone. Brenda Bracewell in financing was a great help as well, she took the time to explain everything to us, unlike our first vehicle purchase. She made sure we understood what we were paying for. GREAT JOB to the BOTH of them! And a special Hello to Jim Bintner, if it wasn't for him, we would have purchased our first vehicle. He is a wonderful person. GREAT JOB TEAM!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia Ellis
The sales person was easy to work with and did what he could for you. Not high pressure and it was nice
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Robert kritenbrink is an excellent service advisor that makes every customer feel like all of their service needs and concerns are being completely taken care of !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for the awesome feedback! Robert is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Best, Jim Bintner General Manager 515-270-0707
CAR BUYING EXPERIENCE
Low pressure and an understanding what was important to me in my transaction. I was able to call my insurance company and get information about how the new car would affect my insurance and getting gab insurance. The fact that I could conclude the deal on the next day was important as well as being able to call with questions about financing that were answered quickly and accurately.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Margie! Thank you for taking the time to write about your experience. It is magnificent to know that our team was able to provide you with the low pressure and knowledgeable service that Charles Gabus Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Bintner General Manager 515-270-0707
Always great service!
Prompt and thorough! Checked something that I specifically requested and gave me complete info that indicated there was no issue. Reminded me of upcoming 60,000 mile check.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Charles Gabus Ford for your vehicle needs. Best, Jim Bintner General Manager 515-270-0707
Great Service - Professional and Friendly staff
Sales Associate Austin Parks was friendly and worked with me to get the truck I wanted at a reasonable price with no pressured sales tactics. This was by far the best car purchasing experience I've ever had. Thanks Austin
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
got the car i wanted!
Brad Harrison was very helpful in finding me the exact car I wanted at a price I could afford! Ive had my eye on the Taurus for awhile and was set as that being my car. Brad was able to put me in that car with comfortable monthly payments. Made my first time car buying experience a good memory!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Steve R. always treats us like family and works to give us the best deal possible. That is the reason we have purchased 4 new cars with him over the past 11 years and will continue to do business with him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this excellent review, Larry. We are so happy to hear that Steve could make you feel like a part of the Charles Gabus Ford family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Jim Bintner General Manager 515-270-0707
Outstanding people and service
Working with Jeff Turner is always fun for us. Jeff is a true professional that will do whatever it takes to ensure the experience with Gabus Ford is outstanding. We will continue to buy at Gabus as long as we can always go with Jeff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase