Reviews
Stellar services and treatment of the customer
I have used the service department at Willis for years and have also purchased vehicles there also. Both experiences have been great. I absolutely love the ability to have my vehicle picked up from work for service and delivered back at the end of the day but also enjoy staying in the very nice customer lounge for a quick service. Willis treats customers the way customers want to be treated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus LS460 Service
They are extremely professional and efficient. They make getting service work done convenient by getting us a "loaner"!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Patsy, we are happy you had a pleasant experience here at Willis Auto Campus. We always strive to make getting your servicing here convenient and professional. Thanks for taking the time to leave us this review!
Great service
Professionally well done. Jeremiah took the time to answer our questions, not rushed. Jon our salesman stopped by and checked on how things were going. They made us feel like we weren't just a number.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review, Doris. We're glad to hear that you found Jeremiah, Jon, and the rest of the team at Willis Auto Campus helpful and friendly. We always treat our customers like family, and hope we can continue serving you for many years to come.
Polite and thorough services.
We had an excellent service experience at Willis Lexus even though it is a temporary facility pending completion of their new service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear you had such a wonderful experience with our service team, Linda! If you ever need help, just give us a call. Happy motoring!
Infiniti QX50
Everyon from the sales professional to his manager to the associate who explained the car to me at checkout was very helpful, friendly, and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review, Frank. We always strive to provide excellent service with a professional and caring staff here at Willis Auto Campus.
Outstanding experience
I bought an Infinity Q40. It was the best car buying experience of my life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
collision center Willis Auto Center
The level of Customer Service was exceptional. Cory Dean was very professional and the whole process was handled superbly. I have found you don't see this kind of Work and customer service in businesses today. Your crew should be very proud of their work. Cherrie Porter
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service as usual!!
As always Jeremiah and the service crew at Willis did their ususal great job even cleaning my terribly dirty interior. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm recommendation of Jeremiah and the team here at Willis Auto Campus! If there is anything else we can do for you, please give us a call.
WOW Willis
Willis goes above and beyond the standard customer service I've experienced with other dealerships. Extremely knowledgeable team of experts to work with - Willis will now be my go-to dealership and I'll recommend them to anyone shopping for a new/used car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First Range Rover experience Willis auto campus
Over all excellent. Todd my sales person was attentive but not overbearing. Was easy to work with and follow up timing was very good. All paperwork was done while I was at home I didn't have to sit and wait at the dealership. Walk through upon delivery of the car was excellent and really paid attention to me and what I wanted and needed to know about the car before I left.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase