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Willis Automotive

(2,064 reviews)
Visit Willis Automotive
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (866) 800-7438 (866) 800-7438
Used (866) 776-8977 (866) 776-8977
Service (866) 727-9852 (866) 727-9852

Reviews

(2,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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VW Jetta purchase

Purchased car for child. Very easy experience. Elyse was very pleasant to work with, and we were able to do this very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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consistently awesome

MINI of Des Moines enhances the quality of the cars that they sell by delivering the best maintenance/repair experience in Des Moines. The employees are helpful, knowledgeable and genuinely nice individuals. My association with MINI goes back three MINI/s ago and I see many more MINI's in y future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service as always

I have been a customer of Willis for over 20 years and always receive kind, courteous and professional service. As a result Willis is my first choice for referral to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealer!

I bought a CPO car more than 3 years a go. I had all maintenance and service there too. I also had a couple of repairs done there. The service is great and the sales person, service people and everyone are super nice. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great car

Owned a 2008 RX 350 --was a great car. Had to purchase luxury equip package to get seats comparable to our 2008. Premium package seats were hard as a rock. Very good ride with 20 in tires. Mica matador red is a great color as well. We did not want a brown or parchment interior and it was difficult to find black interior. 12 in nav screen is great but also hard to find. Perhaps Lexus could do a better job of readily providing those options. Car is tight, solid and a looker. My wife is very pleased. Dealership very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I purchased my last 3 cars at Willis and their service is always great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great facilites, great staff

I have leased an ES350. Willis was exceptional in the negotiating process-they were very fair. Their service department is exceptional. Even though they have been remodeling their service was exceptional thru it all! Definitely first class!!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services, friendly staff,

I purchased a 2016 ES 350. The buying process went very smoothly. The salesman and the sales manager I dealt with was very kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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At Home at Willis

We have recently purchased our third Mini through Willis. We love our car, our salesperson, and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Willis service is second to non.

They pick up my vehicle from my place of work, service it, and then return it. What could be easier?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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