Reviews
VW Jetta purchase
Purchased car for child. Very easy experience. Elyse was very pleasant to work with, and we were able to do this very quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
consistently awesome
MINI of Des Moines enhances the quality of the cars that they sell by delivering the best maintenance/repair experience in Des Moines. The employees are helpful, knowledgeable and genuinely nice individuals. My association with MINI goes back three MINI/s ago and I see many more MINI's in y future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service as always
I have been a customer of Willis for over 20 years and always receive kind, courteous and professional service. As a result Willis is my first choice for referral to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealer!
I bought a CPO car more than 3 years a go. I had all maintenance and service there too. I also had a couple of repairs done there. The service is great and the sales person, service people and everyone are super nice. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car
Owned a 2008 RX 350 --was a great car. Had to purchase luxury equip package to get seats comparable to our 2008. Premium package seats were hard as a rock. Very good ride with 20 in tires. Mica matador red is a great color as well. We did not want a brown or parchment interior and it was difficult to find black interior. 12 in nav screen is great but also hard to find. Perhaps Lexus could do a better job of readily providing those options. Car is tight, solid and a looker. My wife is very pleased. Dealership very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I purchased my last 3 cars at Willis and their service is always great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great facilites, great staff
I have leased an ES350. Willis was exceptional in the negotiating process-they were very fair. Their service department is exceptional. Even though they have been remodeling their service was exceptional thru it all! Definitely first class!!.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great services, friendly staff,
I purchased a 2016 ES 350. The buying process went very smoothly. The salesman and the sales manager I dealt with was very kind and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Home at Willis
We have recently purchased our third Mini through Willis. We love our car, our salesperson, and the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Willis service is second to non.
They pick up my vehicle from my place of work, service it, and then return it. What could be easier?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase