Reviews
The best service!
Willis Mini always takes good care of me and my Clubman. They are efficient, helpful, friendly and thorough. I think the service department has gotten better in the last couple of years. No complaints. Only accolades. Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Above and Beyond!
Had a warranty issue. The good people at Willis drove a loaner car all the way here, 180 miles each way. They gave me status reports and re-delivered my Mini when the work was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and service reps
I was able to wait a short time while they serviced Mini. I got great service and some good advise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greatest People Ever!
I love the pickup/delivery service. I had an oil change and detailing done to my Mini and the service was excellent as always. I have never dealt with a dealership where everyone you interact with was so kind, so willing to help and seemed just plain happy to be there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent friendly service in great facility
Quick, efficient, friendly. Nice place. Will gi back
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Perfect Experience
Willis Lexus' service was absolutely perfect. They are why I always want to drive a Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome!
I called the dealership the day I wanted my service work completed. Terry told me to bring it in and they would handle my oil change. The service was done timely and the staff was very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service
They were very willing to work with us. Clean facilities
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buyer
I purchased a 2016 Lexus ES 350. This was a very professional and fair experience throughout. Post-sale follow-up has also been impressive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer service and Repair
GREAT people would do anything to make the experience satisfying!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase