Reviews
New CR V
Smiling , courteous employees that care about their customers.The service dept. Is well run and attentive to customers. Wait times are short and the customer feels like a high quality of work was completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We are truly dedicated to providing courteous, prompt, and quality customer service in all areas of our dealership. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, The Gillman Honda Fort Bend Team - (281)341-2277
Gillman honda service
people are nice and services are good. technician gives professional suggestions. the manager there also nice to communicate. they also offer free car rental.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great salesman
It was great! Loved our car salesman, he worked with us to get the best deal. The financial department even found a way to lower our interest rate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erica, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Brakes
Fast friendly efficient service could not have asked for a better experience. My time is valuable and it my busy lifestyle experiences like this make it easier
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Leslie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Service Repair Experience
Called Frank Canales and made an appointment. I arrived a little earlier than anticipated but his assistant, Mohammed, helped me. Got my car in line to have the requested service performed! Got my car back serviced, washed and ready to go! Easy process! Now I know that there are always people who are looking for the cheapest deal. I am not one of those people. I believe that the brand a person buys should be serviced by that dealer. They have the right parts, training and experience to keep my car running as it should! I'll be back to buy from Gillman again, as my father did from the early 50s, because of their continuity of service as well as fair pricing. Maybe they're a little higher than an independent garage. So what? There's something to be said for having something done right the first time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day, Stephen. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great Customer Service
Mr. Mohammed was professional, customer service was excellent he was attentive to my needs and he assured me he would take care of me timely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The salesman we got was very helpful and he knows very well how to behave with the customers. They made everything so fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Dealership in Fort Bend County
I've been bringing my civic to this particular dealership since it's first oil change. I've gotten the exact great service ever since.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Friendly service
The service was very friendly and efficient, getting us through in exactly the length of time we were expecting to be finished!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great team, feels like family
The staff was friendly and attentive. This was the third dealer I'd gone to looking for this same car, and this was the only team that was courteous throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sylvia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277