Reviews
Great experience with Internet purchase
Fast and professional with my new 2018 Odyssey purchase (Debra Hernandez, Internet sales manager). Once we agreed on the price, made deposit and came to dealer to finish the documentation. In and out less than 1.5 hour!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Gilman Honda Fort Bend
This was my first visit to the dealership at that location. It was a very pleasant one in all respects. I had taken the car for a long drive the next day for over 500 miles. I could certainly make out that the car was performing much better than before (with both comparisons at just after oil change). My thanks to the technician who worked on my car. Also the efficiency of the advisor Frances was very impressive. My thanks to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Prompt service
There was very prompt service at my appointment time, a pleasant waiting area, and a rep who explained what was needed and done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great Service
I was very impressed with how Luis my salesman went over and beyond to get me in a vehicle. He was very polite and willing to go the extra mile for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Danielle, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
GREAT SERVICE
UP FRONT PRICING AND GREAT SERVICE. SALESMAN DID A GREAT JOB OF ANSWERING ALL QUESTIONS. EASSDIEST CAR BUYING PROCESS I HAVE EVER DONE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Tammy D.
Salesman was very knowledgeable and helpful. No high pressure, just options. I would recommend this dealership to a friend. Big selection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ralph, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great Service
Friendly service, salesperson put a lot of effort in explaining everything that was included and not included. So, there were no surprises.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Great Service
I was taken care of really well, did everything they could to give the car I wanted. I was treated with respect. And I was able to drive off with a brand new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Iris, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
great service
always fast and polite. Like that they wash car when done. Hazel does a great job. I don't usually mind driving the 1 1/2 hour round trip to take my car in for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277
Gillman Honda Fort Bend
Easiest and quickest sales experience. Called in prior to discuss a deal on the car and the salesman had all the paperwork and everything ready for us when we walked in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Gillman Honda Fort Bend Team - (281)341-2277