Reviews
Stood behind their word
The vehicle I purchased didn't have the TPS sensors on it. The supplier that they had didn't have the sensors for my car. On their word I was to take the car to my dealer which is in another state and have them installed and they would cover it. Exotic Motors stood behind their word and did just that , covered the install of the new sensors. Thank You .
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
Negotiable with price. Was courteous for the most part but could improve on actually taking care of every customer equally
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exotic Motors, good old-fashioned customer service
Shawn answered all of my questions over the phone about the car, was available to greet me at both or our agreed upon appointment times, was always pleasant and totally professional even when busy, handled my requests to put the car on a service lift so I could inspect underneath and even surprised me by having the car polished but the shop's (extremely talented) detailer prior to my taking delivery. I've worked for a dealer and know how challenging it can be to juggle several customers at different stages of the car buying process. The fact that the purchase of a high-end/exotic/sports car adds a highly emotional factor for the customer can make Shawn's job all the more challenging. He is a consummate professional and I am very pleased with the entire transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing
Accommodating, friendly, great serice and great product. Delivered the car extremely fast to my door and delivered an amazing vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW M3 Chicago to San Francisco
Rick G. provided the best customer service that anybody can hope for. I will start at next vehicle search at Exotic Motors from now on and would recommend them to friends and family. Vehicle has been reliable and trouble free since purchased in March of 2017.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exotic Motors
Shawn Sheth was great to work with and made the process simple, quick and professional. Exotic Motors is an experienced dealership with impressive vehicles. I would recommend viewing their inventory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great device ...
Shawn was very easy to work with, the car was everything he said it would be. No disappointments.... I would definitely recommend this dealer to a friend and/or family member.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great straight forward pricing
Straight forward conversations about the car, any of the minor issues, and pricing. I left feeling like I got a great deal with a quality vehicle and I know they made some money as well. Everyone won!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
Fast, professional. My dealer (Altin) was very pleasant to work with. He made sure the details were taken care of and listened to my needs to get the deal done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exotic Motors do it right
I was very unprepared and think of myself as a difficult customer to work with. I had last minute issues including not having my title for my trade in car. Luckily I was able to work with Rick Ghous, he is a true pro at what he does, he was able to work with me and everything he said and did was very appreciative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase