Reviews
10/10 service definitely look forward to the Next
Excellent customer service Clear and concise in what my vehicle needed communication was very good even offered there lyft service 10/10 definitely will be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We look forward to your next service visit!
Exceptional Service!
During our last service visit we received excellent customer service from Matt. He not only took care of us, he made sure our vehicle was taken care of. This day in age, that is very refreshing. If you are new to the area, and own a BMW, we highly recommend Matt B. We have used this dealership for years. It is good to know Matt B. is there to take care of us. He is always willing to share tips and advice when needed. Great service is appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that Matt was able to provide you with an enjoyable service experience!
Impeccable Service
I’m continuously impressed with the integrity of the service department at BMW Columbia. Especially my service rep, Doug Shoup! He’s the Man to request! I have had 4 different BMW’s regularly serviced there for years. I have NEVER felt they’ve done anything shady or even questionable. They are impeccable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Chris, for your kind words for Doug! We thank you for your continued business and look forward to your next visit!
Worth the drive
Great service and prices! Drove up from Augusta because of the quick appointments. With the service specials it was like getting two things done for the price of one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review! We're glad you had an excellent experience with your recent service visit. We look forward to your business with us again.
Great service experience!
Top notch, as usual!!! I always have a great experience with this dealership. Sales and service personnel are alway so professional and kind. I wouldn’t take my business anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Michael for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Affordable Luxury Services
I was late for my appointment but was still welcomed and serviced with great customer service. The time frame wasn’t long either which was perfect. Oil change was done, all fluids topped off, a live video of the job being done (indcluded recommendations for future services). This place surpassed my expectations and the cost was very affordable! The cherry on top was the car wash inside out! You guys are the best! Thank You Matthew
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Tiffany for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Top Notch!
Honest people running this dealership from front to back. I highly recommend to anyone in the Columbia area. Every step was made simple even down to service appointments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad you had a pleasant experience! We look forward to your next visit!
The dealership in Blythewood South Carolina is on
When I drove up to the service department. I was greeted with great hospitality. They would text me and inform me of what was going on with my car all while they were serving my car..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mischelle, for your kind words! We thank you for your business and look forward to your next visit!
First class all the way!
Excellent customer service during the build and delivery of my 530i. Sam and his team always exceed my expectations. This is the 4th BMW I’ve purchased from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Brian, for your kind words for Sam and the rest of our team! We thank you for your business and look forward to your next visit!
Royalty treatment
When I drove up to the service area I was greeted by a beautiful young lady who opened my car door for me. I was referred to Doug who was my service advisor, he advised me of the whole process.He text me through the process with all updates. So pleased with his professionalism and kindness. An awesome experience!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Doug, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!