Germain Cadillac of Easton

Marc Reiser was great to work with. He stayed quite late even though he had plans and all the staff was congenial and great to work with as well. He has followed up with all of our questions and we would certainly recommend him for a car purchase!

I traded my 2007 Cadillac xlr v in for a 2007 bmw m6 convertible. I dealt with Marc Rieser. He was beyond professional with the way he treated me and my time. I never looked at the car I was buying in person. I took Marc's word that it was a perfect car with no issues what so ever. Talked to Marc on a Friday afternoon. Drove 2 hours the next day to purchase the car we spoke about. Upon my inspection of the car I was buying off of Marc I couldn't find any issues whatsoever. I was very pleased with Marcs honestly and commitment to making me a happy customer. I would highly recommend Marc to anyone looking for a vehicle. Thanks again Marc for seller me the car of my dreams. Matt Helon.

I live in Michigan. I found a 2013 SRX at Germain on Autotrader. I spoke with Marc about the car. He answered all my questions and I bought the car the next day. It's a great car and I would do business with Marc at Germain again.

Great no pressure sales. I hate the hard sell and the team I worked with made the car buying experience simple. Let me reiterate, I hate getting the hard sell on a used car. The vehicle I was looking for rarely comes up for sale and I found one here. There was a problem with the vehicle that I didn't notice until after the sale was finalized. It was no one's fault, it was almost unnoticeable, a small crack in the windshield. I called the salesman (Patrick Anderson) and he said no problem, we'll take of it. And did. The mobile service installed a new windshield promptly. The sales consultant (Ryan) took care of my missing title. Received the memo title and registration today. He asked about an extended warranty. I said I already had it taken care of with my bank. He said that was fine and he'd take care of the title and registration. Once again, no hard sell. I research the used vehicles I want and keep them for a long time (two years old and mileage in the 20,000's). I highly recommend Germain Cadillac for a new or used vehicle purchase.

Germain Cadillac of Easton was a great place to buy our car. Very knowledgeable staff answered all our question. Great experience.

After going to several different dealerships and wasting lots of time we returned to Germain at Easton. It could not have gone any better from beginning to end.

I've forwarded you a communication to Justin Flood that briefly summarizes my experience on Saturday 10-24-15 when my wife and I came into Germain Cadillac at Easton to test drive a new Cadillac XTS. As you can see my wife and I felt we were treated to a first class experience. I've purchased many cars in my 58 years of driving (over 100) and included in that number have been countless high end vehicles such as Mercedes, Porches, Jaguars, etc. I have to admit that I've had many good experiences over the years. However, the test drive experience at Germain Cadillac on 10-24 and ultimately the final lease and pick-up of the vehicle on Friday 10-30-15 have set a new standard in terms of my expectations going forward. On our visit this past Friday both Mike Visocky and Kenny Quinn made a point to come out to meet us and emphasize that should I have any questions or issues down the road not to hesitate to communicate with them directly. They both also made certain to provide me with their business cards. They could not have been nicer and more sincere in their extremely personalized approach to dealing with us as customers. In the past I've met many General Managers and Sales Managers of dealerships in the course of purchasing a vehicle. I can honestly say none have presented themselves in such a sincere and down to earth manner. My previous encounters have always seemed more perfunctory in nature. I simply wanted to share my thoughts on our experience with your dealership and to let you know how extremely positive they were. Joe Vitale

We are particular and exacting with the vehicles we drive, thus will travel (fly and/or drive) many miles for the right car that meets our particulars. We have done this on five of the past seven vehicles we have purchased... thus we have a basis for this review. Once we found the vehicle we were interested in (and there were many) we contacted Garmain via the Autotrader website where we found the car. Within HOURS of the contact, we had a reply from Neil Daniels answering our questions. Note we had also looked at other cars, reaching out to other dealers we had found online and had gotten responses a week later, or ignored after multiple attempts. In short order we had solidified the deal, with Germain graciously overnighting the paperwork for us to complete in advance of delivery. Upon arrival at the dealership (bright and early, the day after our road trip) we inspected the vehicle and it was indeed everything Germain (and Neil) had reported. I had taken their description with a grain of salt based on past experiences, however their description was spot on. Also note I am an Engineer, so I am quite exacting and detailed so not much gets past me. Finally, the final sales price was great. :-D

We filled out the information request off of the ad on cars.com. Within 5 minutes we received a call from Mike at Germain Cadillac. He answered all of our questions and we negotiated a deal on a car over phone and email. We drove 10 hours to buy a car from Germain Cadillac because of the great customer service! We picked up our new car last week and could not be happier. The staff were great, the dealership is extremely nice and it was a pleasure to buy from them.

My girlfriend and I drove in from Michigan to buy a used Lexus Neil was professional on the phone with a great level of customer service. When we saw the car, it was everything we were promised and more. This was definitely worth the road trip to purchase. Neil made sure that the car was described clearly and made every effort to ensure customer satisfaction. Great dealership, you will not be disappointed. I will be a repeat customer.