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Jim Causley Buick GMC

(1,106 reviews)
Visit Jim Causley Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (586) 580-8094 (586) 580-8094
Used (586) 580-8561 (586) 580-8561
Service (586) 648-1944 (586) 648-1944

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Causley Buick GMC from DealerRater.

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Timely

We had an appointment scheduled for 12:50, arrived early and were taken care of immediately by a very courteous service employee. We were out of facility within the alotted time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer service

Good customer service and friendliness. They was patient with us and allowed us to test drive the care. I would recommend this dealership to a family member or friend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great job

I just took the car in for an oil change and tire rotation. I didn't have to wait long and I trust this dealership to do everything right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Seamless Leasing Experience

Willard takes care of all the details behind the scenes to make your car leasing experience seamless! My Lease turn in was a breeze and I was driving out in my new vehicle in record time! Thank you Willard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new Buick!

Jerry found me exactly what I was looking for and even a little more! Love my Encore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tisha, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

It was the best experience

Eric D'Olivo was professional and made us feel comfortable with the leading process. I will highly recommend Jim Causeley and Eric to my friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No worries and Hassle Free

I’ve had two flat tires in the past couple months, well not really flat, flat but slow leaks due to nails. Both times Service Rep Jason greets with a smile and a hand shake and takes care of slow leaks. Tire and wheel protection really works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buick Encore

Leasing the Buick Encore was a pleasant experience and would recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathy, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Experience personified

Went into dealership looking for an Encore. Was given honest information with a variety of options. Efficient, timely, professional and helpful.We will come back for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great

2018 GMC Serria

Truly a great place to buy or even Lease your next vehicle. From start to finish our salesman was outstanding, honest the best!! Brian E.. Put us in a vehicle we could truly afford. He explained to us how everything worked and set our on Star up . So when we left the dealership we knew all our options and how they worked. We love our new truck our 3rd vehicle from them and will be back for a 4th. The Causley team are great their team of experienced employees are fantastic they truly care your not just a sale$.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Causley Buick GMC Truck. We sincerely thank you for the positive review, and look forward to seeing you again soon!