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Fields Cadillac St. Augustine

(702 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 461-2485 (888) 461-2485
Used (888) 711-0073 (888) 711-0073
Service (877) 392-1641 (877) 392-1641

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Cadillac St. Augustine from DealerRater.

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I aways have such peace of mind knowing my XTS is being

I aways have such peace of mind knowing my XTS is being checked out and serviced by Mark in service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

John, we're glad to know that Mark and our team at Fields Cadillac St. Augustine provide you with peace of mind during your visits. Thanks for the positive feedback!

From making the appointment to the actual service being

From making the appointment to the actual service being done the Service team was awesome. My experience is always great. I love working with the team.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had an awesome experience with our service team at Fields Cadillac St. Augustine! We appreciate your feedback and look forward to working with you again in the future.

Always pleasant and friendly.

Always pleasant and friendly. Timely appointments scheduled and met. Great sales team as well as service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you've had consistently positive experiences with both our sales and service teams at Fields Cadillac St. Augustine! Thanks for the review, we appreciate your support.

3rd car from this dealership and current model, XT5 my

3rd car from this dealership and current model, XT5 my favorite. Joe in Service was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your trust in our business! Joe and all of us at Fields Cadillac St. Augustine will always look forward to assisting you, and sincerely hope you enjoy the new Cadillac XT5!

Matt in sales and Darla in Administration/Finance are

Matt in sales and Darla in Administration/Finance are wonderful to work with and very pleasant

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lou, your review of Matt and Darla means a lot to us! Thank you for choosing Fields Cadillac St. Augustine and for sharing your experience. Safe travels ahead!

Prompt appointment for oil change and tire rotation.

Prompt appointment for oil change and tire rotation. Service completed in timely manner. Personnel courteous and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a prompt and efficient service experience at Fields Cadillac St. Augustine! Thanks for the positive feedback about our team, we appreciate it. Safe travels until your next visit!

Jake was knowledgeable and very efficient at his job.

Jake was knowledgeable and very efficient at his job. This service department is a well oiled machine

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience with Jake and our service department at Fields Cadillac St. Augustine! We strive for efficiency in all we do. Thanks for the feedback!

Excellent professional service with expert helpful staff.

Excellent professional service with expert helpful staff. Joe knows me and my ride and did a great job!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had an excellent experience with Joe and our team at Fields Cadillac St. Augustine! Thanks for the positive feedback, we appreciate it. Safe travels!

Friendly kind and helpful thru all phases of our

Friendly kind and helpful thru all phases of our experience with Fields Cadillac. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your support means a lot to us! Thank you for choosing Fields Cadillac St. Augustine and for sharing your experience. Safe travels ahead!

15 year client, Joe, Kevin, Sam, Mark, Ralph, Jason ,

15 year client, Joe, Kevin, Sam, Mark, Ralph, Jason , Zach & service center are always genuine, pleasant & appreciate you as a client. Michelle, Bob, and sales group are sincere, client oriented and know their products and in touch with client’s interests- 3 car Cadillac owner - 1992 Allante, CTS performance and XT5 all maintained by those above- we appreciate them and always recommend! Thanks Lou & AL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that our team at Fields Cadillac St. Augustine has consistently provided you with genuine and pleasant service over the years! It's great to see your trust in us reflected through your three Cadillacs. We appreciate all of your recommendations, thank you so much for being a loyal customer!