Reviews
Best customer service and quality work.
Best customer service and quality work. Always goes out of their way to make it a perfect experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a perfect experience with us at Fields Cadillac St. Augustine! Our team always aims for top-notch customer service and quality work, so your feedback is greatly appreciated. Thanks for the review!
I have always had a good experience with Fields
I have always had a good experience with Fields dealership from buying my car from John to getting it serviced from Joe the representative. I have bought several Cadillacs from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that you've consistently had positive experiences with us at Fields Cadillac St. Augustine, from purchasing your vehicle to servicing it! Thank you for choosing our dealership time and again - we appreciate the support and kind words for John and Joe!
Got us in a loaner while our car was getting work done
Got us in a loaner while our car was getting work done which kept our day going and the service was done within a reasonable amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our loaner car service helped keep your day on track at Fields Cadillac St. Augustine! We always aim for efficient and quality work. Thanks for the positive feedback!
They take care of my concerns and also identify other
They take care of my concerns and also identify other issues that I was not aware of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Fields Cadillac St. Augustine team to get the job done! We appreciate your five-star review of our services.
Friendly professional fast aware the words that reflects
Friendly professional fast aware the words that reflects your dealership you treat my car as if it was yours
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words! It's great to know that our team at Fields Cadillac St. Augustine provided you with friendly and professional service. We always strive to treat every vehicle as if it were our own, so we're glad this resonated with you. Until next time!
Nice and speedy service was done for a recall.
Nice and speedy service was done for a recall. Everyone is very friendly. Lunch counter was great! I will return for any future needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Angela, we're glad to know you had a positive experience at Fields Cadillac St. Augustine! We appreciate your feedback and look forward to assisting with any future needs. Drive safe, and see you next time!
Fields give first class service to their customers.
Fields give first class service to their customers. They are through in explaining everything that your vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our service at Fields Cadillac St. Augustine! We strive to provide thorough explanations and first-class care for all of our customers' vehicles. Thank you for the review!
All personnel are friendly and knowledgeable.
All personnel are friendly and knowledgeable. Beautiful facility. Convenient location. Love the free car washes!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you've had a positive experience with our team at Fields Cadillac St. Augustine, and that you're enjoying the perks like free car washes! Thanks for your review!
I was seen without an appointment and were very courteous
I was seen without an appointment and were very courteous and efficient. My concern was addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you were satisfied with your recent, efficient vehicle service, Frank! We appreciate your trust in our business and hope to see you again at Fields Cadillac St. Augustine. Safe travels!
Everyone was nice, facility was clean.
Everyone was nice, facility was clean. Sales person was professional and knowledgeable. Process took too long as I was at dealership from 1;30 pm till 8 pm. I appreciate sales person staying to explain basics of operation.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and patience during your purchasing process at Fields Cadillac St. Augustine! We're glad to know our team provide excellent care. Thanks for choosing us!