Reviews
Write a reviewgreat service
problem was repaired and truck serviced.The truck was taken in that day and service don,.excellent service and repair would recommend to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Alfred. We are glad that we could get your truck fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best Regards, Brad Voss | bradvoss@vossauto.net | 937-428-2342
great service
Just the best experience overall that anyone could ask for. Eric Willis was professional and very courteous. Will be back many times over just great people to do business with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great survey, Jeffrey. It is wonderful to hear that Eric was able to provide you with the best experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Brad Voss | bradvoss@vossauto.net | 937-428-2342
Excellent, professional service, CLEAN facilities
From the minutes I drove into the dealership I was the recipient of courteous, professional and accommodating from the Voss service team, especially from the service manager Eric Willis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mary and thanks for your kind words! We appreciate Eric as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again. Warm regards, Brad Voss | bradvoss@vossauto.net | 937-428-2342
Outstanding Customer Service and Professional Work
As always, your service staff did an excellent job! We will always bring both of our Voss-purchased vehicles to your service center for any required maintenance or repairs because of the outstanding job you do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, we appreciate your kind words about the entire service team! It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for continually choosing Voss Village Cadillac for your vehicle needs. Brad Voss | bradvoss@vossauto.net | 937-428-2342
Service and Sales
Paul, our salesman is AWESOME!!! Joe, in the service department was very friendly and took care of the service due. Also, had a loaner car for me to use. My husband, Ken George, also drives a Cadillac, too. We are very pleased with everyone there. Yes, we travel from Ky to Dayton, OHIO to purchase our Cadillacs and for service!!! Sincerely, Joy and Ken
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us your positive review! We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Brad Voss | bradvoss@vossauto.net | 937-428-2342
Parts, Sales and the store
Every experience I've had at Voss has been amazing! Great staff and that's what makes a great buisiness! Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Cynthia! Glad to hear that you are consistently impressed with the service we offer here at Voss Village Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Brad Voss | bradvoss@vossauto.net | 937-428-2342
Outstanding service by well trained employees
Eric Willis and Ricky Brown did an outstanding job getting my service needs accomplished in the same day. Eric also had me on my way in a loaner car in just a few minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thanks for this great review! We can't tell you enough how much we appreciate Eric and Ricky. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Brad Voss | bradvoss@vossauto.net | 937-428-2342
Great dealership!
My experience with the Voss Dealership has been a good one. They have serviced all my Cadillacs in the past and right up to the present with my SRX. They have always been courteous and professional. I have recommended them in the past to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruthann, thank you for your kind words! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Brad Voss | bradvoss@vossauto.net | 937-428-2342
Great service deserving of your Caddilac
Steve, Eric and all the guys are always great to work with. Over the last couple of visits, they were fast with the turn-around time on the vehicle, and always are pleasant, professional, and nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Joseph! Thank you for this great review! We are happy to hear that you were pleased with the service you received from Steve, Eric and the rest of the Voss Village Cadillac service team. If there is anything more that we can do please come back and see us again. Take care! Brad Voss | bradvoss@vossauto.net | 937-428-2342
great service
I was in for service on my cadillac cts. I had an oil change, allignment, and wiper blades changed. The service I received was excellent and I have recommended Voss to friends and family and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the SERVICE experience. Thanks for the recommendation and we look forward to working with you again! Brad Voss | bradvoss@vossauto.net | 937-428-2342