Reviews
Write a reviewNo pressure whatsoever. Great, friendly staff.
The whole transaction was smooth and straight forward. No pressure whatsoever. The staff were all wonderful and friendly and everything was up front. The most important thing to me was to be within my payment budget and that that was met. Now that's the way to do business. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, It is very important that people know we truly care about a customers happiness and meeting their goals. Thank you for sharing your experience and for allowing us to assist you in your vehicle search. Hopefully we will see you for all your vehicle needs. Adam Voss General Manager Sheboygan Chevrolet
Great Experience
Worked with Bob three years ago and returned to him as I knew I could trust him and get the best deal for us. Friendly, helpful and very knowledgeable. Thank you Bob and Sheboygan Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great five star rating! We are happy to hear that Bob Herzog was once again there to provide you the car buying experience you expected. If you should have any questions or concerns, please do not hesitate to contact us. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Steve Romanoski General Sales Manager Sheboygan Chevrolet
All New to Me
This whole experience was very scary to me because I am young and have never worked with a dealership. But Greg Place made me very comfortable to talk to him and to be able to drive with him in the vehicle. The first time I went in I went in with my Dad to just test drive a few cars and Greg did not push me to buy anything but I did find out that I liked the Chevy Malibu then the Cruze that I thought I wanted. So before I left that time I told him what I would like in a car so he could look for me. Between that time and the second time I saw him we kept in touch though email and then I found one that I came in and looked at and loved. When he texted me that morning telling me they had it I was really excited. Plus if he hadn't texted me I would have never looked at my email that he sent saying he found that car. So my parents and I took that Malibu for a test drive and I knew it was the one I wanted. So I told Greg this was the car so we started paperwork and figuring out numbers. He explained everything to me which helped me a lot because I am bad with paperwork and he answered all my and my parents questions. Greg was really good to me and helped me I would really recommend him to younger people that don't really know what they are doing. My whole experience was really fun and interesting. Thank you Sheboygan Chevrolet!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear about your great "first" car buying experience. Sheboygan Auto strives to make that experience easy and hassle free for customers such as yourself(st time buyers) or long standing customers. It is also nice to hear all the comments about Greg Place, as he does pride himself on excellent Customer Service! Thank you again for choosing Sheboygan Chevrolet for your first vehicle. We look forward to treating you with many years of continued stress free sales and service! Sincerely, Steve Romanoski General Sales Manager Sheboygan Chevrolet
new van
very friendly,informative and helpful . would come back again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aaron, We hope you enjoy your new van. It is exciting to get a new vehicle and we are glad that the team was able to explain the features to you. Remember and questions just call. John Berger General Manager Sheboygan Chrysler Center
Always great service and friendly
There was a bit of a wait but not to bad. When it was my turn to go in the man that waited on me was very nice and helpful with some things.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beth, Thank you for your review of your service experience. We hope that you will return to our service department for all your vehicle needs. Jeff Brill
Great people, clean facilities.
We worked with Tim this time. I believe he is new. He did a very nice job. He called about another service for the car and was very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandie, Thank you for the nice review of Tim and our service department at Sheboygan Chevrolet Chrysler. It is great to know you had a pleasant experience and that you noticed our knowledgeable employees. Jeff Brill Service Manager
Exemplary service!!
Courteous. Friendly. Knowledgeable. This is my 7th auto purchased from you and I have always been extremely satisfied. I will continue to be a loyal customer and tell my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl, Thank you for being a loyal customer. It is awesome to hear about how many vehicles you have purchased and we are glad you are sharing your experience with others. Please let us know if there is ever anything we can do to assist you. Thank you very much, Adam Voss General Sales Manager
USB issues no more
We had our traverse in because the usb port was no longer connecting to our devices. It took a few days for the repair as the tried replacing a harness. They kept in touch with us daily what the status of the repair was; in the end it was a simple reboot of the stereo system and everything was up and working again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andy, We are so glad that you are able to connect your media again on your Traverse. We hope that your experience was A+ with our service department and thank you for the review. Jeff Brill Service Manager
Auro Repairs
My Cruze has had three major repairs in the last year. fortunately, all were covered under recall, regular warranty and power train warranty. I am, nonetheless, quite disappointed with the mechanical failures encountered thus far, and I'm sorry that I purchased this vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas We are sorry to hear that your ownership experience with the Cruze has been less then excellent. Please feel free reach out to our store so that we can look at possible options for you. 920-459-6840 Adam Voss General Manager
DISPLEASED WITH GMC RECALL PROCESS
I am still annoyed by practice of requiring customers to remain in vehicle while vehicle is serviced and I AM ANNOYED THAT I RECEIVE NO REPLY FROM YOUR DEALERSHIP OR GMC ABOUT SAFETY RECALLS WHICH HAVE NOT BEEN CORRECTED......WHEN ARE MY VEHICLES GOING TO BE REPAIRED!!!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, We are sincerely sorry to hear that you are unhappy with the Quick Lube requirement to stay in your vehicle. The reason for this is safety for our customers as the ground is open. We do have an option that will definitely help. If you would prefer you are more than welcome to bring your vehicle to our service lane at Chevy and wait in the Lounge while they take your vehicle to Quick Lube for you. Giving you an opportunity to get a soda or cup of coffee while you wait. About the recalls on your vehicle. Although I am not aware of the exact recall you are referencing I do know that GM will notify you by mail of the recall. At this time you can contact the dealership and schedule an appointment for your vehicle to be repaired. If you have any questions on the recall please feel free to contact us to discuss any concerns you may have. We would be more than happy to assist you. Please ask for Jeff Brill our Service Manager or myself. Thank you, Tina Lammers