Reviews
Great communication on the service & recall issue with my
Great communication on the service & recall issue with my car. Jacob & Joe & Monica all followed through on the process to get my car back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379
I had a great experience!
I had a great experience! The staff was very welcoming and made each step easy for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379
The service team was very friendly and knowledgeable.
The service team was very friendly and knowledgeable. We will gladly return in the near future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379
They go out of their way to explain your service and make
They go out of their way to explain your service and make sure you understand everything that needs to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379
Very impressed with the customer service can honestly say
Very impressed with the customer service can honestly say the best I've ever dealt with. Ther communication was excellent and was able to work with me on my crazy work hours. One main reason I switched from ram because customer service was absolutely horrible here in west bend I couldn't take it any more! Special shout out to Kim and Monica there have both have gone above and beyond which will keep me as a returning customer for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379
Had a great experience nice service people and great
Had a great experience nice service people and great service will be back when my car needs service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379
Everyone was excellent & treated us very well.
Everyone was excellent & treated us very well.Dawson was a wonderful sales person. Kim in the service department was also excellent, she kept me well informed as to what was going on at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379
My service rep was fantastic to work with and
My service rep was fantastic to work with and communicated well with the status of repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379
Kim and Service was awesome!
Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379
They were right on time.
They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379