Skip to main content

Gordie Boucher Ford Lincoln of West Bend

(2,704 reviews)
Visit Gordie Boucher Ford Lincoln of West Bend
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (262) 384-4357 (262) 384-4357
Used (262) 384-4356 (262) 384-4356
Service (262) 384-4360 (262) 384-4360

Reviews

(2,704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford Lincoln of West Bend from DealerRater.

Want to share your experience with this dealership?

Write a review

Fantastic car buying experience.

Fantastic car buying experience. Mike was great to work with and helped make the process easy. Would definitely return when looking for my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Sean, for sharing about your experience with Mike here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

Staff was friendly, patient and informative.

Staff was friendly, patient and informative. I had my young child with me during the first walk though and they provided a coloring book to entertain her while I discussed the vehicle with the salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! It's great to hear that we were able to assist you with choosing the perfect vehicle and that you and your child had such a positive experience. We hope you will continue to enjoy your new vehicle!

The service advisor was friendly and attentive.

The service advisor was friendly and attentive. He was not irritated I added a few extras onto scheduled maintenance appointment. Car wash, snacks and drinks was a nice perk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Experience was great.

Experience was great. Very knowledgeable staff and very easy. Would definitely buy from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Very helpful with resolution of this issue and also took

Very helpful with resolution of this issue and also took care of assisting with another item that we had forgotten about, outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a review! Customer service is always our number one priority, and we're happy to hear that we met your expectations.

Sales personnel were fun to work with.

Sales personnel were fun to work with. They made one feel at easy and answered questions in an easy understandable manner. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that our sales team was able to help you out. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, and enjoy your new vehicle!

Wonderful experience as always, thank you!

Wonderful experience as always, thank you! Will be back for my next oil change and many more issues with my vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

Would recommend, very satisfied

Had a great experience working with Amanda! The sale was quick and easy! Appreciated the financing deal and reasonable pricing. Loving my new car so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are very happy to hear that Amanda provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Excellent job by everyone!

Excellent job by everyone! Special thank you to Zeke Heyse, for going above and beyond to get us a car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Andy, for taking the time to share your thoughts on working with Zeke and our team. We're glad to hear we delivered such a great experience!

Great service by Nick and everyone else.

Great service by Nick and everyone else. The purchase was all handled remotely since I live 4 hours north of the dealership and there were no glitches. Delivery of the truck was smooth and effortless as well as the trade in. The third truck I have purchased from them and there will be more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. It's great to hear that Nicholas was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!