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Gordie Boucher Ford Lincoln of West Bend

(2,704 reviews)
Visit Gordie Boucher Ford Lincoln of West Bend
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (262) 384-4357 (262) 384-4357
Used (262) 384-4356 (262) 384-4356
Service (262) 384-4360 (262) 384-4360

Reviews

(2,704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford Lincoln of West Bend from DealerRater.

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Angelika and Bill did a good job of getting me registered

Angelika and Bill did a good job of getting me registered in a reasonable amount of time. I liked the new video review of the work that was done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie and Bill met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

Quick and complete service with a smile.

Quick and complete service with a smile. Completely understood the needs of the appointment and our Ford service contract.

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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

Our Humane Society needed 2 new vehicles for our

Our Humane Society needed 2 new vehicles for our deteriorating fleet. We needed one vehicle we could transport large amounts of animals, another for smaller amount of animals & both have an interior with no fabric. Both types of vehicles we needed are very in demand and sell as soon as they hit lots. Louie was fantastic to work with and had great communication, answering any questions and helping us search for both. Everyone at the dealership was very friendly.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Entire process was so smooth and enjoyable!

Entire process was so smooth and enjoyable! Negotiations with Joey "The Hat" were a blast!

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  • Overall experience 5.0
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Dealer response

Congratulations on your new vehicle! We are so glad that Joey had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

they did a good job getting me what I wanted for the

they did a good job getting me what I wanted for the price I was willing to pay

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Adam, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

My saleswoman Amanda Krueger went way above and beyond to

My saleswoman Amanda Krueger went way above and beyond to take care of me and get me into my dream truck!

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  • Overall experience 5.0
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Dealer response

Thank you, Jeremy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amanda met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

When the car on the lot that I was looking at didn't work

When the car on the lot that I was looking at didn't work for me, Eugene was able to find the right car for me with 24 hours

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Eugene and our team were able to help, and we hope to see you again!

Gordy Boucher has excellent staff.

Gordy Boucher has excellent staff. They are all very friendly. I give them 5 stars.

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  • Overall experience 5.0
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Dealer response

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I was seen immediately as I arrived at the dealership.

I was seen immediately as I arrived at the dealership. Pre check-in went seemless.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

Excellent customer service.

Excellent customer service. Everyone was very kind and willing to go above and beyond to make my experience successful.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.