Skip to main content

Crest Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:30am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Our Cadillac

Overall service has been great!!!!!!! We love our car, and it really, really took a lot for us to leave Lexus after 15 yrs!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service!

We have purchased many vehicles from Crest over the years. They are a great dealership with awesome service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the positive feedback!! We try to be the best at everything we do here at Crest Cadillac and it makes us very proud to hear that you have come back and purchased several vehicles from us. Thank you for everything

Great Deal

Crest had the best pricing for used CTS. I found there CTS's online. When I came in there were no games played and they made it very easy to purchase and drive my CTS home the same day. Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the positive feedback!! We strive to make your vehicle purchasing experience both easy, and enjoyable. I hope you continue to use us for service and your future automotive needs.

Bought 2009 xxx from Crest

great dealer, great service! I would recommend this dealership to any one looking for a pre-owned Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great job!

had a lot of fun leasing my CTS from Dan at Crest. I have had it for 4 months and just had my first oil change and everyone was very professional. they always wash my car when it is nice enough outside to wash it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Took care of me

I have been buying Cadillac's for over twenty years and this is the best dealer in Wisconsin. My thanks to the team at Crest and my Salesman David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experiance

Did the whole deal over the net and it was seamless! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very bad on-line experience -

The car they currently have on line was sold a week ago!(it's still on as I write this!) We agree to another car at a higher price - They then told me when we sent our application in on-line they don't finance on a SATURDAY! - When I called on Monday to prepare for the pick-up of the car that night I was told I would have to pay $1600 MORE than the agreed price. Don't waste your time with these guys!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are terribly sorry for the experience you had here at Crest Cadillac. We understand that our reputation is what sets us apart from everyone else. We have never gotten a bad review and hope this can be resolved. We do finance on Saturdays and we would never charge more than the agreed price on a contract once the offer is accepted, so I would very much like to talk to you and figure out where all of the confusion was. My name is Ross Thimm and my number is 262-781-2800 ext. 227. Again, we have had lots and lots of reviews on dealerrater.com and have never had anything but positive reviews. So hopefully we can remedy this situation.