Reviews
service
The staff was very helpful, able to explain the issue and make me feel comfortable about the repair decisions.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We stand behind the quality of work we provide, Timothy! Please let us know if you have any additional questions and we will be more than happy to assist you! Safe travels!
Great service/clean/ felt at home/fresh coffee.
2014 ford F-150. Brought it in for service and really enjoyed the experience. Service department was great. They made you feel comfortable, explained step by step what was going on w/the vehicle. Also the car wash much needed I definitely will be going back. "They always have fresh coffee" Thank you so much (she's running great)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy Customer
As usual, the service was superb! Service team (Dave, Mike, and others whose names I cannot remember) are knowledgeable and professional. I was also provided with an estimate of work that needs to be performed in the future on my Taurus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for always coming back to us for service, Laverne! We really appreciate your business! Take care!
Repair review
Excellent service was provided. The problem was diagnosed and repaired and done within a very reasonable amount of time. The staff was extraordinarily professional and I would most certainly recommend your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality Assured
The Bob Maxey Ford Service Staff has continually performed well and courteously. Michael and Art, and my Sales Associate (Gabriel)are always looking out for me, which I greatly appreciate.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Vernon! We look forward to seeing you here again!
Great Service, easy process
Thanks to Derrick Johnson, Zach Anderson, and others of the Used Car sales Division my experience at Bob Maxey was a breeze. No hassles, no out of the way sales pitches. Just good old fashioned customer service. Excellent job you guys.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dervice
I received excellent service. At the dealership. I do not like the idea of being forced to leave 50 letters. Especially since I'm doing this at my leisure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Salesman
Al is an awesome salesman, we have bought many cars from him and will continue to do so in the future, he goes above and beyond to make the experience easy and fast and enjoyable. He is why we do and will continue to come to Bob Maxey Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your continued business, Quinn! Please let us know if there is anything else we can do for you! Take care!
Great shop
Very fast, friendly, efficient service. They are good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
I had an oil change and my window repaired.. The service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We hope you are satisfied with the quality service you received, Anita! Thanks again for choosing Bob Maxey Ford as your first choice for service!