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Frank Boucher VW Kia of Racine

(1,160 reviews)
Visit Frank Boucher VW Kia of Racine
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 238-5743 (888) 238-5743
Used (888) 414-4987 (888) 414-4987
Service (888) 234-6182 (888) 234-6182

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher VW Kia of Racine from DealerRater.

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2009 Jetta wagon

Boucher was quick to get me in for my routine oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fusion

boucher went above and beyond helping me out to purchase my car. They have been very quick scheduling my services and even with my vehicle being a smart buy it has been very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia Sedona

Boucher Kia has always been very helpful and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia Optima Service

Boucher was great to work with. Our optima had the check engine light come on and we were able to get it scheduled the very same day. Thank you Boucher Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worth the effort and fun!

Boucher Imports Loved it Mitchell E. Mink was really helpful with getting me the perfect car and making the whole experience worth the effort. I feel Mitch did all he could at getting me the right price and how he also offered some other incentives to top off the deal. We never felt any pressure through the whole process and he answered all the questions we had. Further more to sum it all up was there financial department was (I think her name is Karrie) fun .....yes fun in and thru the experience! Darrel S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

I went into the dealership to see if I could get out of my current lease with another dealer. I had dealt with Nick Schouten 2 years ago when I leased a Volkswagen Jetta for my son, I was very impressed with his knowledge! He made it very simple to get out of the lease and into a Jetta. I couldn't believe that I was able to drive away in my new car! Everyone was so professional and nice! Even doing the paperwork was painless! I know when it is time for a new car I will be going back to Boucher and Nick! My Jetta is one of the nicest cars that I have driven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Recommended by a co-worker

We went to "just take a look a the Kia products, with every intention of heading to Milwaukee to look at Honda's as well. A co-worker had told me of a sales person and the great experience he had Boucher. Since I would never go to dealership in my city (cannot stand them) we headed to Boucher, and never made it to Honda. The sales person we wanted to see was extremely busy, he apologized and recommended one of his co-workers. I've never had so much fun spending thousands of dollars! Thanks to The "Scotts"!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

I worked with Tim Nyquist to find the right vehicle for me; a 2015 Mazda6. He took his time, never rushed me, answered all of the questions I had and built a strong customer relationship with me. He was very upfront with letting me know that he is not a pressure salesman and wanted me to walk away with the right vehicle. After deciding on the right vehicle, they were very thorough when going through the purchasing process. I felt that every aspect was covered well and that I was in good hands. Even after my purchase, they've still been checking with me to make sure that my experience surpassed my expectations; it definitely did. I would highly recommend anyone who is searching for a Mazda, Kia or Volkswagen to check them out first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

I worked with Tim Nyquist to find the right vehicle for me. He took his time, never rushed me, answered all of the questions I had and built a strong customer relationship with me. He was very upfront with letting me know that he is not a pressure salesman and wanted me to walk away with the right vehicle. After deciding on the right vehicle, they were very thorough when going through the purchasing process. I felt that every aspect was covered well and that I was in good hands. Even after my purchase, they've still been checking with me to make sure that my experience surpassed my expectations; it definitely did. I would highly recommend anyone who is searching for a Mazda, Kia or Volkswagen to check them out first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good People

Good and honest people. Willing to work with you! I was shopping for a new can and they gave me a really nice deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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