Reviews
Great Service
I felt like I was the only customer there and Patti the service technician took great care of me and my truck. Patti is second to none when it comes to customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
very profesional
I only had a couple of minor issues, but you took care of them in as quick as could be expected. you also took measures to keep my car clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey response
The professionalism and follow through on the service personel made the occurance comfortable. Word, word word word to get to 20. Survey should not require a number of words
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Palmen Service
They provided fast and detailed service. Their follow-up was outstanding. I highly recommend their service department. I will definitely visit again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Friendly...prompt service good price Always quick and accomodating on doing qhatever i ask od them......would like to see more cost saving coupons that would cover more service items
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fairly seamless transaction...
For buying a vehicle, it's was a good experience. I've work with other dealers in the past that I did not enjoy. All negotiation seemed fair and straight forward. In finance office, I was waiting for the high pressure sales pitch for an extended warranty, but that was not the case. It was offered and explained, and that was it. My only complaint is the that a $500.00 charge for "Paint Protector"?, which was not disclosed prior to the final transaction, was add to the final number. That was disappointing. Otherwise, everything else was good...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My owners manual didn't get put back after service
The front desk seemed like they wanted to pay attention to my issue. Also the gave me a confident reassurance on the mechanics behalf. The problem was fixed. It wasn't put back in my GLOVE BOX.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, great customer experience
I've been attended extremely well. The lady in charge was friendly and efficient. The service was done in less than 1 hour, the car was delivered clean, thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service
Great people working with Customer Service. Pat is great with the customer and explaining all work and charges. Waiting times for general service is very reasonable. Ie oil changes.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The convenience of dropping my car off and my work being right next door so I can pick it up on my lunch hojr
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase