Reviews
Buick Regal
Great honest people great price awesome car. Chuck was my dealer and was very nice and personable. We were in nd out in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth the drive
My husband and I found the Toyota that we were looking for on the internet and traveled nearly two hours to Palmen Dodge in Racine. We dealt with Chuck Schovain and were very pleased with his customer service. Palmen car sales staff is a cut above the rest! The atmosphere in the their sales office is so friendly and warm. We did not feel like we were being pressured at all, unlike what we have experienced at other dealerships. Palmen and Chuck provided us with a most memorable experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good service
My vehicle was serviced on time and repairs explained before completed. The service department showed care in making sure i was informed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
A+ from sign in at "service" to sign out, job completed. First class and very competent employees at all levels.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Great experience great service. Service could be a little faster but understood that dealer is going through construction which slows things down.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good
Very professional and quick My car was up and running within 24 hours every one was very helpful Was a last minute fix
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeep Compass
I got my last car from Palmen and Katie, but they exceeded all of my expectations for my new (used) Compass. I messaged Katie about what type of car I wanted and what I could afford, and within a week I had my new Compass which is perfect. Katie is the ultimate professional, I'd never buy a car from anybody else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leasing a Car
Anthony was very helpful and courteous. Answered all of our questions. I also worked with Anthony when I leased my truck. I was happy to work with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Even though construction was happening and I was unsure of the process an employee stopped what he was doing to help me. Then when I dropped my car the service advisor was very friendly. On a separate note Katie took very good care of me and made my buying process very smooth, first time I was in an out of any dealership! Will spread the word and be back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Patti Ostergaard, Service Department, is a true asset to Palmen. She is extremely knowledgeable and professional. I will continue to use Palmen for tune-ups and all my Jeep needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase