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Frank Boucher Chevrolet Cadillac of Racine

(1,724 reviews)
Visit Frank Boucher Chevrolet Cadillac of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (888) 837-9631 (888) 837-9631
Used (866) 672-8974 (866) 672-8974
Service (866) 867-4664 (866) 867-4664

Reviews

(1,724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chevrolet Cadillac of Racine from DealerRater.

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Always very pleased with the service at Boucher of

Always very pleased with the service at Boucher of Racine. Morry goes above and beyond for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Piscitello Service Manager 262-886-1010

Never go anywhere else gir my cars.

Never go anywhere else gir my cars. Nevertheless let me down. Always polite to me.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

This my third car I have bought from A Boucher

This my third car I have bought from A Boucher dealership, They are always fair and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine! Chris Tessmer General Sales Manager 262-886-1010

They do a great job getting you in and out quickly.

They do a great job getting you in and out quickly. They do quality work at a reasonable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

Morry greeted me as always and took care of me.

Morry greeted me as always and took care of me. Excellent asset Great and reliabile service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

Very pleasant, efficient overall 100% perfect!

Very pleasant, efficient overall 100% perfect!!! Rob David was very pleasant and very efficient and amazing to work with!! Finance was equally as wonderful to work with as well as Anton Lak!! 10 out of 10 !!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

My vehicle has been to your dealership three times for

My vehicle has been to your dealership three times for the same problem and it’s still not fixed very frustrated very irritated very dissatisfied. This is after I’ve spent $1700 on tires and brakes not to mention the $1800 that was spent on #Warranty work I’ve given your dealership enough money. I expect better service the runaround, the switching a vehicles the missing of work to try to accommodate your mechanic schedule is probably the worst experience I’ve ever had with a dealership and I have no doubt in my mind I will be telling everyone about my experience. no compensation has been offered to me not even a xxxx car wash. If this is the type of service I expect to see from Frank Boucher Chevrolet consider this the last Chevy vehicle I will ever buy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Erik, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jim Piscitello Service Manager 262-886-1010

My truck is making noises that was not there before I

My truck is making noises that was not there before I dropped it off not driving the same I will not be going back or recommend them to any one and it sucks because I own 2 Chevrolet trucks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

Morey was excellent in getting me fast , efficient

Morey was excellent in getting me fast , efficient service on my vehicle same day! I also received transportation back home. I felt very comfortable getting service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

I love my Silverado EV RST.

I love my Silverado EV RST. Thank you the this awesome Boucher group. You guys are the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Tessmer General Sales Manager 262-886-1010