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Frank Boucher Chevrolet Cadillac of Racine

(1,724 reviews)
Visit Frank Boucher Chevrolet Cadillac of Racine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award
New (888) 837-9631 (888) 837-9631
Used (866) 672-8974 (866) 672-8974
Service (866) 867-4664 (866) 867-4664

Reviews

(1,724 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chevrolet Cadillac of Racine from DealerRater.

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Morry did a good job and advised us honestly.

Morry did a good job and advised us honestly. He told us all that was wrong with an estimate and advised us on the least we should do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

They are very professional and very personable,

They are very professional and very personable, diagnose your problem and fix it correctly. The first time would recommend them to anybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

I have purchased several cars from the dealership over

I have purchased several cars from the dealership over the past twenty five years and they have always provided me with great service and consistent service for me and my cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Tessmer General Sales Manager 262-886-1010

I like the fact I was not hit on the head about buying

I like the fact I was not hit on the head about buying the car. I told Silverio that the the discussion will be total out the door price. He agreed and we did a short negotiation until I was satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Tessmer General Sales Manager 262-886-1010

They did an excellent job and got the right part in a

They did an excellent job and got the right part in a timely manner. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

David Wilson is an exceedingly excellent Sales

David Wilson is an exceedingly excellent Sales Consultant. The dealership also had my best interest in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Tessmer General Sales Manager 262-886-1010

Very prompt response.

Very prompt response. Gave me all the details I needed. Follow-up has been very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Here at Frank Boucher Chevrolet Cadillac of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Tessmer General Sales Manager 262-886-1010

Seems well organized, customer orientated.

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

It was such a nice experience working with Charlie.

It was such a nice experience working with Charlie. No pressure and very easy to talk to.Charlie answered all the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Frank Boucher Chevrolet Cadillac of Racine! Please let us know if we can be of any more assistance. Chris Tessmer General Sales Manager 262-886-1010

Consumer response

Your Welcome

It took two days but it was on me.

It took two days but it was on me. They got me in my vehicle that I wanted at a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Tessmer General Sales Manager 262-886-1010