Reviews
Staff is very knowledgeable and always available to
Staff is very knowledgeable and always available to answer questions. Great customer service and I will continue to work with them for future Lexus purchases. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alice. Thank you for taking the time to leave this perfect 5-star review and rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lexus of Chandler.
Awesome experience - big thank you to Jordan.
Awesome experience - big thank you to Jordan. You made the whole buying experience very easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your five-star review for Lexus of Chandler is sincerely appreciated. We're glad to know that we met all your expectations and provided a memorable experience. Congratulations on your new vehicle. We value your business and hope to continue serving your automotive needs for years. If you need further assistance, please don't hesitate to contact us, and one of our qualified staff members will assist you. Enjoy the rest of your day.
Very good sales experience.
Very good sales experience. Up front on pricing and the sales process. I was set on buying the car and they made the entire process seamless and friendly. Answered all my questions and accommodated my visit by being ready at the reserved time. I felt not rushed during the test drive and sales negation process. Salesmen - Moumen was very detailed oriented and knowledgeable answering all my questions and also providing me with additional information about the car that I did not think about. Very satisfied with the whole sales process. Great Job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this amazing review of our Sales Team. We are thrilled to learn they gave you a wonderful car-buying experience from start to finish. It is nice to see they were knowledgeable, informative, and friendly. We truly appreciate you choosing to shop with us at Lexus of Chandler. Please let us know if there is anything else we can help you with.
This was the best experience I have ever had a car
This was the best experience I have ever had a car dealership! I would highly recommend this dealership to everyone! The people at Lexus of Chandler are wonderful, professional, and friendly! Check out this dealership, you won't be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for that 5-STAR recommendation, Sherri. We are glad that our fantastic team was able to provide you with the best experience you ever had. If you need anything else, please don't hesitate to contact us here at Lexus of Chandler.
My salesman (Zak) and the Business manager(Laurie) , the
My salesman (Zak) and the Business manager(Laurie) , the employees I worked with were very knowledgeable, helpful, and “bent over backwards “ for me. Very professional without pressure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to receive your positive review and learn that you had a great visit working with the Lexus of Chandler Team. If you need anything down the road, please let us know.
I inquired about a recent trade in listed on Cars.
I inquired about a recent trade in listed on Cars.com. I made an appointment to stop in and look at the vehicle. They indicated it was in the shop for service and checkup. I received an email indicating the vehicle would not be ready by my appointment time. The next day I got a call to inform me the vehicle was sold. No harm/ No foul.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for that positive review. We hope to earn your business in the future thank you for coming to Lexus of Chandler.
Sam Ladd is the best salesperson I have ever dealt with,
Sam Ladd is the best salesperson I have ever dealt with, very thorough and always responsive. Our first Lexus, and have definitely felt why many are so loyal to the brand, thank you again Sam !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus! We are so thrilled to learn about how wonderful your experience was at Lexus of Chandler with our Sales Department. Thank you for taking the time to leave us a 5-star review. We look forward to working with you again in the future.
All 5’s to the Dealership of Lexus of Chandler!
All 5’s to the Dealership of Lexus of Chandler! My husband and I are very happy with our purchase. Kerry, our salesperson was patient with us while we decided on the right fit for us. We purchased on December 13, 2022 and we are learning our new vehicle. Kerry, has called to assure us he is just a phone call away if we had any other questions with our new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Rebecca, thank you positive review and trusting us with your purchasing needs. We are excited to read that our Sales team provided an enjoyable experience made the process as quick and stress-free as possible for you. Congratulations on your new purchase. We look forward working with you again in the future at Lexus of Chandler.
We had a great car buying experience, which for us has
We had a great car buying experience, which for us has been rare. Our salesman, Zac Carpenter is a sales professional who puts customer service at the highest level. We would buy from him and this dealership again in a heartbeat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for your amazing five-star review of your experience with our Sales Team. We appreciate your business at Lexus of Chandler and welcome you back anytime!
The salesman, service staff, and finance staff were very
The salesman, service staff, and finance staff were very pleasant and helpful. I’m very happy with the car I bought and enjoyed all my contact with Lexus of Chandler staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anita, we appreciate you leaving us a perfect rating. We are pleased to know that your experience at Lexus of Chandler was pleasant and accommodating. Enjoy your new ride.