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(454 reviews)

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Thank you I’m very happy with the LEXUS ls 500 thanks

Thank you I’m very happy with the LEXUS ls 500 thanks again for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Greetings! Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Lexus of Chandler.

Dealer response

Greetings! Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Lexus of Chandler.

I have a very qualified service person named Dax Wood.

I have a very qualified service person named Dax Wood. It’s an especially comfortable place to wait for service. I’ve been having my car cared for at Chandler Lexus for years and don’t plan on changing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kmllo, thank you for taking the time to leave a 5-star review for us at Lexus of Chandler. We're happy we could meet your expectations. Our team is available should you require any extra help.

We had a great experience working with Sam Ladd.

We had a great experience working with Sam Ladd. He kept us abreast of the status of the vehicle we wanted and unlike other dealerships Lexus of Chandler was honest and upfront.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lexus of Chandler is happy to earn this rating because you had such a superb encounter with our employees. I so very appreciate your writing this positive recommendation. Thanks for your patronage.

Dealer had the car I wanted on a train.

Dealer had the car I wanted on a train. Working closely, they made the timely purchase happen. Couldn’t have had better service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, It pleases us to know that our team could meet your expectations. Enjoy your purchase and we appreciate your business. Thank you for choosing Lexus of Chandler and we hope to continue to assist with all of your future automotive needs.

Very easy to work with and did not use high-pressure

Very easy to work with and did not use high-pressure sales tactics. Worked with us to meet our needs and moved the process along so it would not be an all-day affair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Michael, we're so pleased to learn that our Sales Team was able to professionally expedite your car-buying process and deliver a hassle-free experience. Your excellent review of the ease of service you received at Lexus of Chandler is greatly appreciated.

Our car buying experience at Lexus of Chandler was

Our car buying experience at Lexus of Chandler was wonderful. If you want a great no-pressure salesman, ask for Joe Rickoff. We told Joe the model and color of Lexus we wanted, and he found one for us in just a couple of days. We had to wait a couple months for delivery, but it was worth the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lexus of Chandler.

Dealer response

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at Lexus of Chandler.

Very easy to work with, very responsive, very happy with

Very easy to work with, very responsive, very happy with my vehicle and with the whole buying experience. Sam Ladd was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our team here at Lexus of Chandler is so proud to serve you. Thank you for this excellent review.

Very professional and not pushy, made you feel valued as

Very professional and not pushy, made you feel valued as a customer. Made the overall experience terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future!

Consumer response

Definitely will be using this great dealership again in the future and recommending any friends and family looking for a Lexus!

Pretty good team with great customer service.

Pretty good team with great customer service. Very personable and helpful. Keep it up. KUDOS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us and rating us 5 stars. We're pleased to learn that our team continues to be good at what they do. Have a wonderful day and thank you for choosing Lexus of Chandler.

The dealership was very welcoming, no pressure,

The dealership was very welcoming, no pressure, informative, sold the car sticker price, good financing, Lexus extended warranty not some aftermarket, and Finance employees very warm and receptive. I highly recommend chandler Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know that your car buying experience was made great by our Sales Team. We are so happy to have you as a part of the Lexus of Chandler family!