Reviews
I had a great experience buying a car at Lexus of
I had a great experience buying a car at Lexus of Chandler! Sam Ladd was amazing from day 1 until I picked up the car! Thank you Sam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to know your experience with Lexus of Chandler was great. Thank you for doing business with us.
Great service.
Great service. Very helpful. Very knowledgeable. This is my repeat experience and I think this dealership stands above others. Joe Rickoff was a great person to work with to find the Lexus that I wanted. He even recalled details from our first purchase 3 years earlier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus of Chandler appreciates the star rating and feedback. We are very happy we could provide helpful and knowledgeable staff for you upon your visit. Your business is welcome back again at any time, Bob.
Sam Ladd & his supervisor went above & beyond to find me
Sam Ladd & his supervisor went above & beyond to find me the car I wanted with every feature I wanted. No pressure from him and he followed up always letting me know where we were in the process of receiving my lovely Lexus. Many thanks to Sam & all of the team at Chandler Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you for taking the time to leave us a 5-Star rating. We are happy to learn that our Sales Team was able to help you find a lovely Lexus with all the bells and whistles. If you ever need help with your new Lexus, feel free to give us a call here at Lexus of Chandler!
Great to work with after getting blown off by another
Great to work with after getting blown off by another dealership went here for same car no issues getting the deal done. Appreciate the service would recommend to anyone looking for a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello. Thank you for the five-star review. Lexus of Chandler and our Sales Team is happy to hear about your smooth and effortless visit. Our Team is always willing and able to help. We look forward to doing business with you again soon.
This being a difficult time to purchase and take
This being a difficult time to purchase and take ownership of any vehicle, Jordan Rosser and this dealership (Lexus of Chandler) made it as easy as possible. We did have a few bumps in the road but they did everything possible to make them right. Once my Lexus was delivered to the dealership everyone worked hard to get prep work, paperwork and all things to place to save us time and made it a pleasure doing business here. I’ve already heard from the service department to schedule some added features we requested. All departments work professionally and well with each other. I recommend this dealership highly. We thank each of them that made this a wonderful experience. I love our Lexus NX.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus NX! We are so thrilled to learn about how wonderful your experience was at Lexus of Chandler. Thank you for taking the time to leave us a positive review! We look forward to working with you again in the future.
The most pleasant car buying experience I have had in
The most pleasant car buying experience I have had in over 53 years of shopping for them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to receive this perfect review. We hope to continue to be your go-to dealership and we're gratified that you are a loyal customer of ours. Thank you very much for choosing Lexus of Chandler.
We're so happy to receive this perfect review. We hope to continue to be your go-to dealership and we're gratified that you are a loyal customer of ours. Thank you very much for choosing Lexus of Chandler.
Nothing has changed ! Still AMAZING
A few weeks ago I purchased my second Lexus at Chandler Lexus . I traded in a 2021 IS 350 F Sport with only 6k miles. I truly enjoyed this car but unfortunately, so did the police. After 5 speeding tickets in 8 month period I felt it was best for everyone that I get a bigger not as sporty ( LOL ) vehicle. Well, not much has changed since 11 months ago when I purchased my first car at chandler Lexus and that's a good thing! I reached out to my Sales person and dealing with Greg the Sales Manager made the deal so enticing to move up to nicer heavily equipped ES 350 for minimal amount of money and deal was done. I did attempt to negotiate with the "other" guys in Superstition Springs. That dealership is like dealing with "Shaky Sams" I couldn't get a straight price out of them and each time discussed they'd changed the price and they have a lovely 2k package for cleaning the car and tinting the windows. Biggest rip off artists and don't even waste your time attempting at Superstition. Be smart save time deal with compete professionals, Lexus of Chandler is the best bet going now ! Pricing, product and professionalism and the Service is impeccable !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for sharing your awesome experience at Lexus of Chandler. It is great to learn that we made your car purchase experience impeccable and professional. We hope you are enjoying your new Lexus ES 350. Safe travels.
A few weeks ago I purchased my second Lexus at Chandler
A few weeks ago I purchased my second Lexus at Chandler Lexus . I traded in a 2021 IS 350 F Sport with only 6k miles. I truly enjoyed this car but unfortunately, so did the police. After 5 speeding tickets in 8 month period I felt it was best for everyone that I get a bigger not as sporty ( LOL ) vehicle. Well, not much has changed since 11 months ago when I purchased my first car at chandler Lexus and that's a good thing! I reached out to my Sales person and dealing with Greg the Sales Manager made the deal so enticing to move up to nicer heavily equipped ES 350 for minimal amount of money and deal was done. I did attempt to negotiate with the "other" guys in Superstition Springs. That dealership is like dealing with "Shaky Sams" I couldn't get a straight price out of them and each time discussed they'd changed the price and they have a lovely 2k package for cleaning the car and tinting the windows. Biggest rip off artists and don't even waste your time attempting . Be smart save time deal with compete professionals, Lexus of Chandler is the best bet going now ! Pricing, product and professionalism and the Service is impeccable !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your awesome experience at Lexus of Chandler. It is great to learn that we made your car purchase experience impeccable and professional. We hope you are enjoying your new Lexus ES 350. Safe travels.
I was greeted cheerfully and felt no pressure to
I was greeted cheerfully and felt no pressure to purchase. Joe was very knowledgeable of the Vehicle explained the details of the car . The whole transaction went smoothly and didn’t have to wait long to drive off with my NEW SUV . Thank you so easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to know that the Sales Team made the whole process smooth and pleasant for you. Thank you for the excellent rating and review. Lexus of Chandler looks forward to doing business with you again.
Easy to deal with and meets their commitment.
Easy to deal with and meets their commitment. The dealership is professional and the car is perfect!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ken. We are happy to learn your car buying experience with our Sales Team was outstanding. We appreciate this positive review and hope to assist you at Lexus of Chandler in the future. Thank you for doing business with us. Enjoy your new vehicle.