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(454 reviews)

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No high pressure and never felt like i was a sale

No high pressure and never felt like i was a sale Took time to answer question. No monkey business in the finance department. Smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your feedback at Lexus of Chandler. We attribute our seamless transactions to our dedicated team and their unwavering commitment to making car buying easy for all clients. Thank you!

This was the least stressful car purchase I've ever made.

This was the least stressful car purchase I've ever made. I highly recommend Lexus of Chandler. Moumon was great salesperson, very knowledgeable!! Best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your glowing recommendation. It's good to know Moumon provided you with a stress-free experience at Lexus of Chandler. Thank you for choosing us for your car purchase.

Sam Ladd was very helpful in helping me pick a suv.

Sam Ladd was very helpful in helping me pick a suv. Very clean service center .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about services and assistance provided at Lexus of Chandler. We're happy Sam Ladd could assist you in your SUV selection. Hoping for the pleasure of serving you again.

I found my preferred Lexus ES 350 via the Lexus of

I found my preferred Lexus ES 350 via the Lexus of Chandler website. I was contacted immediately. The sales person was excellent. I purchased the car that day. The detail preparation for delivery to my home exceeded my expectations. I will definitely refer to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your feedback and love that you found the Lexus ES 350 of interest through the Lexus of Chandler website. Our team takes tremendous pride in ensuring a seamless experience for our customers. We're appreciative of your referrals; thank you for choosing us.

Excellent buying experience.

Excellent buying experience. From start to finish the process was straightforward and easy. This transaction was the best experience in buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind words. We strive to provide excellent and honest vehicle-buying experiences at Lexus of Chandler and we are glad our Sales Team did just that. Congratulations on your purchase.

I really enjoyed my experience at Chandler Lexus.

I really enjoyed my experience at Chandler Lexus. My lease was up and I scheduled an appointment for the return. I spoke with Danny and Sam and they gave good guidance. Before bringing my car in for an inspection Sam provided several options and pricing for keeping the car or leasing a new one. Sam was knowledgeable and patient and he was able to answer any questions I had. Also Ms. Lori was so helpful and helped to finish up paperwork. Kudos !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to share your glowing review. It is such a pleasure to read that our Sales Department helped provide several options and recommendations for you during your visit to return your lease. We're glad your experience at Lexus of Chandler was helpful, and we hope to have the opportunity to serve you again in the future. Take care!

Great Personal Touches and no Pressure I would Highly

Great Personal Touches and no Pressure I would Highly recommend visiting them for any car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, I appreciate you taking the time to share your feedback and recommendation regarding your recent visit here at Lexus of Chandler, and am pleased your visit with our team was pressure-free. I would, however, like the opportunity to learn more about your 1-star rating. Can you please send your contact information to me? I look forward to hearing from you. Randy Usery General Manager Lexus of Chandler rusery@penskeautomotive.com

What a pleasure to buy a car!

What a pleasure to buy a car! Absolutely a great experience! The staff, all of them, were attentive, and really a great part of the car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Candy, and thank you so much for your wonderful review! It's delightful to read that your experience with our Sales Team here at Lexus of Chandler was great and attentive. Congratulations on your new purchase, and we hope you have the opportunity to serve you again in the future. Take care.

Great service nice people.

Great service nice people. Helpful and fast with the sales process and financing. Lots of choice for the model I bought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this 5-star review, Lori. We appreciate you sharing this about our helpful and efficient Sales Team at Lexus of Chandler! Congratulations on your new purchase.

Excellent communication and the deal went down exactly as

Excellent communication and the deal went down exactly as discussed. Simple process with finance and Sam Ladd our salesman was extremely helpful and knowledgeable in explaining the functions of the car to my wife. The whole process was done very efficiently and professionally which is not always the case at some dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you're happy with the way we do business here. It is wonderful to know that our helpful Sales Team was excellent at communication and made sure your wife knew all the features of your new car. Thank you for choosing Lexus of Chandler and enjoy your new ride.