Reviews
Great experience with the sales and management staff.
Great experience with the sales and management staff. Would buy here again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you had a positive interaction with our team. We hope your Lexus of Chandler purchase suits all your needs.
Joe Rickoff was excellent to work with!
Joe Rickoff was excellent to work with! He’s very patient and professional and made our purchase of a new vehicle the best experience we’ve ever had. He was always available to answer our questions and returned calls promptly. On Joe’s scheduled days off John Bailey (his manager) was available and also provided us with excellent service. I would highly recommend Joe and Lexus of Chandler! We purchased our Lexus from So. Californian and they delivered the vehicle to our door at a cost that was cheaper than us going and picking it up ourselves. Overall it was a great and 100% stress free experience. Thank you Joe!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the high praise. Our team's professionalism and promptness make shopping at Lexus of Chandler a stress-free experience you highlighted. Ease in purchasing, even from So. Californian, is part of that commitment to service excellence we strive for.
I had the pleasure of making my deal with Zac Carpenter
I had the pleasure of making my deal with Zac Carpenter who was the first sale person that approached my wife and I. Zac was very professional and very knowledgeable of the vehicles we were interested in purchasing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's a pleasure to know that our team was able to assist your buying process adeptly at Lexus of Chandler. We appreciate the acknowledgement and hope you enjoy your new vehicle.
All staff members were great to work with.
All staff members were great to work with. sales person did not try to sell us a vehicle. He answered all of our questions and showed us how features compared. Never any pressure. His follow through was excellent . Staff who processed all the paperwork were very nice and made the process easy .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our efficient and pressure-free sales approach at Lexus of Chandler. It's great to hear that our team answered all your questions and made the process easy for you. Thanks again, we look forward to serving you in future.
Moumen was very friendly and helpful during my buying
Moumen was very friendly and helpful during my buying process. Great communication and follow up. I would definitely call him in the future for a later purchase. The dealership was clean and very inviting.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the positive feedback about your interaction with Moumen and your overall buying process at Lexus of Chandler. Thank you for pointing out our dealership's cleanliness. Please feel free to contact us if there's anything else we can do for you in future purchases.
Knowledgeable, great service, friendly.
Knowledgeable, great service, friendly. Sam Ladd is an awesome salesperson and does all of the above to perfection!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our salesperson and the positive feedback on knowledge, service and friendliness at Lexus of Chandler. You are valued here.
Very easy to schedule the work being done, with a text
Very easy to schedule the work being done, with a text verification. Explanation of the work and the options available.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback. We're pleased to hear that our scheduling process and service explanation met your expectations at Lexus of Chandler. Your satisfaction is important to us.
Joe is an excellent sale representative of this dealer.
Joe is an excellent sale representative of this dealer. Straight forward and get the the deal. I came in, finished everything and drove my car home in two hrs. He still checked in with very often to see any that he can assign, but all good Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that you had a successful car purchase at Lexus of Chandler and appreciated your sales representative's straightforward approach. It is great to know everything was good and the deal was completed efficiently. Thank you for the 5-star review!
Very easy to deal with; knowledgeable of their products.
Very easy to deal with; knowledgeable of their products. Very fair on trade-in value as well as new car pricing. Will definitely return for my next new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about the fair pricing and our knowledge base at Lexus of Chandler. Looking forward to assisting you with your next new car purchase.
Efficient, plenty of inventory, knowledgeable staff, easy
Efficient, plenty of inventory, knowledgeable staff, easy to work with, courteous, attention to detail, respectful of time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive feedback regarding our inventory, staff knowledge and time management. Lexus of Chandler strives to provide such efficiency and courtesy every time. Thank you for sharing this experience with us.