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(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, easy to work with and made the process

Great service, easy to work with and made the process seamless from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Lexus of Chandler. We're happy to have provided a seamless process for you.

Great Service!

Great Service!! Always Friendly!! Never have I ever been ignored!! Thanks to all that I have been associated with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lexus of Chandler appreciates your kind words. We’re glad you enjoyed the service provided by our team.

Very helpful and professional sales team.

Very helpful and professional sales team. Signing process was quick and easy and you don’t leave with a bunch of paperwork you have to file.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lexus of Chandler. We are glad to hear about your positive experience with our sales team and streamlined process. Your feedback is greatly appreciated.

Joe Pignatello at Lexus of Chandler, Arizona, was my

Joe Pignatello at Lexus of Chandler, Arizona, was my salesman. My impression of Joe is that he is honest and sincere and an attentive listener who enjoys his job. I highly recommend not only Joe but my finance person, Sang. Both excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the quality service provided by our team at Lexus of Chandler. It’s great to hear about your positive experience with both sales and finance departments. We appreciate your recommendation.

Great service as I’ve come to expect.

Great service as I’ve come to expect. This was our third Lexus, two of which were purchased at Chandler. There is a closer dealership, but I prefer to drive the extra distance for the great service in Chandler. Honest, Courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to Lexus of Chandler. It's rewarding to hear how much you value our service and professionalism. Safe travels until we meet again!

Have had a very pleasant purchasing experience.

Have had a very pleasant purchasing experience. The sale staffe are professional, knowledgeable, warmed, and patient. We are kept informed during whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our sales team at Lexus of Chandler. Our aim is to provide professional and patient consultations. We're glad you found the experience up to par.

Everyone at the dealership was very friendly and made us

Everyone at the dealership was very friendly and made us feel welcome and appreciated our business!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you felt welcomed and appreciated at Lexus of Chandler. Our team values your business. Thank you for joining us.

Very nice people to do business and reliable with the

Very nice people to do business and reliable with the sale that I did it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's a pleasure to know you found our Sales Team reliable and nice during your visit here at Lexus of Chandler. Thank you for your kind review. Please do not hesitate to reach out to us if further assistance is needed.

Very professional, very helpful and very honest.

Very professional, very helpful and very honest. Zac, John and Greg were all an absolute pleasure to work with. They are all people of their word and worked hard to make the deal work for all of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's good to hear that our team made an impact during your visit, delivering professionalism and honesty. Acknowledging their hard work is much appreciated. Thank you from Lexus of Chandler.

Sam Ladd was extremely helpful and always providing more

Sam Ladd was extremely helpful and always providing more information than asked about the cars we were looking at. We made the purchase very easy to complete within a weekend. We will definitely keep working with him in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's rewarding to hear that our team provided valuable information, making your car purchase at Lexus of Chandler a smooth process. We genuinely value your business and trust in us. Thank you for sharing this positive experience.