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Antioch Chrysler Dodge Jeep RAM

(1,016 reviews)
Visit Antioch Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00pm to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00pm–6:00pm
Wednesday 9:00am–6:00pm 7:00pm–5:00pm
Thursday 9:00am–6:00pm 7:00pm–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (847) 603-4010 (847) 603-4010
Used (847) 603-4721 (847) 603-4721
Service (847) 603-4719 (847) 603-4719

Reviews

(1,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antioch Chrysler Dodge Jeep RAM from DealerRater.

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Had Transmission drain flush and replace filter.

Had Transmission drain flush and replace filter. Repairs were not completed correctly. Gaskets were replaced and not replaced correctly causing leaks. Had to have a local repair shop finish the job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service- knowledgeable staff - nice clean facility

Great service- knowledgeable staff - nice clean facility - I would definitely recommend this dealership for servicing your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First off Sahid was great!

First off Sahid was great!!! However it ends there. Technicians really struggle to diagnose problems and correctly fix issues. My truck was in and out of service for roughly two years and I just picked it up two days ago with it still having the check engine light on and Chrysler now wants to buy me out of my warranty. Have been a loyal customer and have bought numerous vehicles from this dealership but will no longer be a returning customer. Service really lacks problem solvers and the way business is conducted really falls short.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Frank and Steve are great service representatives that

Frank and Steve are great service representatives that communicate well and answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my vehicle in for an oil change & a few other

Brought my vehicle in for an oil change & a few other issues. They fixed the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience!

Great car buying experience! Everyone was very helpful and congenial. We will definitely be return customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ed was a great guy to do business with I would like to

Ed was a great guy to do business with I would like to thank him for his kindness and work ethic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are straight forward and easy to work with.

They are straight forward and easy to work with. Best car buying experience I have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sahid was professional and informative regarding the

Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Experience was quick and easy since we paid cash.

Experience was quick and easy since we paid cash. The salesman was easy to work with too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.