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Selden Motors

(153 reviews)
Visit Selden Motors
Sales hours: 11:00am to 4:00pm
Service hours: 10:00am to 4:00pm
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–5:00pm 9:00am–5:00pm
Saturday 11:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
(215) 239-9997 (215) 239-9997

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible business practices and customer service.

Horrible business practices and customer service. Purchased the vehicle in September 2024, but the suspension failed two weeks later. Warranty Company failed to "accept" the claim. Took four weeks to Repair. In December 2024, the Back hatch would not lock, and then the SRS system failed; I called Selden and was told to bring the vehicle to them. The vehicle was towed to Selden. Kept vehicle until March 2025, no diagnosis, no repair. I was told the problem was the battery. I paid 500.0 for a new battery. No other repairs were made, and no warrant claim. I was threatened and told to come to get a vehicle or incur a 25.00 per day storage fee. The hatch was still faulty; SOS Warning came 2 days after getting the vehicle back. We will be selling this junk to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a Porsche and BMW.

Bought a Porsche and BMW. THE SAME DAY AMAZING PEOPLE UNTIL I PAID.. THEN USELESS. MY BMW CANNOT PASS THE MOTOR VEHICLE TEST IN NJ. THEY DONT WANT TO INOW ME NOW. BUYER BEWARE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Al was great he is the man!

Al was great he is the man!! Check Selden motors out quick honest and fair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership busy, but ran efficiently.

Dealership busy, but ran efficiently. Went to see one car and walked out with another. No hidden fees. Pretty straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My mother always said if you don't have anything nice to

My mother always said if you don't have anything nice to say it's better not to say anything. I'll stick to that. Fair warning, be careful and do your due diligence if shopping here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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DO NOT GO TO THIS PLACE!

DO NOT GO TO THIS PLACE! They are fraudulent! Not only do they treat their employees like xxxx they DO NOT & I repeat do not fix your car correctly . They only fix it well enough for you to drive off the lot and then everything falls on you if it’s damaged! The “ owner” talks down on his employees and makes them feel less than!!! Do not spend your money here !!! I have video proof of how nasty management is to their employees. Also the mechanic was told to glue cardboard to the center console so it can look sturdy and not broken . Do not spend your money here !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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dealer lot is full of nice, higher end used cars for

dealer lot is full of nice, higher end used cars for decent prices. i could of easily bought a dozen different cars here. the people are friendly and helpful. nice cars...nice prices...nice people....pretty much sums it up. if i need another car this will be the first place i check.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Disappointed to read some of these reviews.

Disappointed to read some of these reviews. I bought a good Car 2013 M5 for my son. Al the salesman was a good guy. The Manager/Money man Scott? however is well placed away from customers until the last moment. My son did not like the car so I parked for a month. Thought they would appreciate a swop for a lesser value, but more appropriate vehicle my son selected. Bottom line, after I put 200 miles on the car and brought back in pristine condition with a $600 new tire, Scott attempted to squeeze $7000 more out of the swap. They are under no obligation to be fair but it certainty felt like Mr. Scott takes a perverse pleasure in a win-loss approach. The silver lining, my 17 year old son got to witness the negotiation first hand, and as we laughed on the drive home in our one month old M5, I knew that my son will eventually drive that car. Good luck to Al, and as for Mr. Scott, thank for putting a face to naked greed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second car purchase here in two years and I’ll keep

Second car purchase here in two years and I’ll keep coming back. Great guys, great cars and great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is by far the worst business to deal with!

This is by far the worst business to deal with! I purchased a pre-owned vehicle there on July 20, 2024 and after driving it off the lot there were two issues with my vehicle. I initially contacted the dealer to inform them of the issues and I did receive a call back from the General Manager, Scott Klocksen and after multiple times of playing phone tag with him I finally got him on the phone. I told him what the issues were and he advised me to bring the car in so they can take a look at it. My wife volunteered to bring the car in for service since we live about a hour from the dealership. My wife spent the whole day there and after spending the whole day they did not resolve the issues. They then said to bring the car back in for service, it spent 8 days at their dealership and again nothing was resolved. We called Scott multiple times and didn't receive any word from him. We also called our salesman Al Helmuth multiple times who kept giving us the runaround saying that the service department needed parts and that they were on order. Well after 8 days of holding my car hostage, nothing had been fixed. You'd figure after 8 days of having a car at least one issue could have been fixed. We finally picked up the car from them and took it to an independent mechanic who said that it needed over $3000 in repairs. We spent a lot of money on this car and we still need $3000 in repairs. Please do yourself a favor an steer clear of these burglars! They will gladly take your money and sell you a car but the after care is horrendous. Please do not buy from Selden, they will take your money and run!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.